Outage in Aivo

AWS Outage

Resolved Major
June 13, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Since 3:57 pm (GTM -3) our services are affected by an Amazon downtime. Our Engage, Analytics, transfers, Live and publish changes in MyAivo platform are directly affected. For more information, please visit the link: https://health.aws.amazon.com/health/status
Components affected
Aivo Live API Aivo Bot's Messaging Service API Aivo Live Platform
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 06/13/2023 10:17PM

The AWS incident has been resolved. Some components may still be subject to delays. For more information, please visit the link: https://health.aws.amazon.com/health/status

IDENTIFIED about 2 years ago - at 06/13/2023 08:26PM

AWS is working on it:

"Increased Error Rates and Latencies: Jun 13, 1:14 PM PDT. We are continuing to work to resolve the error rates invoking Lambda functions. We're also observing elevated errors obtaining temporary credentials from the AWS Security Token Service, and are working in parallel to resolve these errors."

For this and more information, please visit the link: https://health.aws.amazon.com/health/status

IDENTIFIED about 2 years ago - at 06/13/2023 08:10PM

Since 3:57 pm (GTM -3) our services are affected by an Amazon downtime. Our Engage, Analytics, transfers, Live and publish changes in MyAivo platform are directly affected. For more information, please visit the link: https://health.aws.amazon.com/health/status

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