Outage in Alyce

Delays with email gift invitations

Resolved Minor

November 24, 2021 - Started over 2 years ago - Lasted 4 months
Official incident page

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Outage Details

Some email gift invitations may be delayed. Users will see the status “Gift Options Ready” without the expected button. We are investigating the cause.

Latest Updates ( sorted recent to last )

IDENTIFIED over 2 years ago - at 11/24/2021 07:43PM

We have identified the root cause. Email gift invitations are sending with approximately a 30 minute delay. We estimate gifts will be sending in real-time in two hours.

INVESTIGATING over 2 years ago - at 11/24/2021 07:08PM

Some email gift invitations may be delayed. Users will see the status “Gift Options Ready” without the expected button. We are investigating the cause.

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