Ambra Incident

The incident has been fully resolved and service is back to normal levels. Our team will be conducting a root cause analysis and sharing as soon as possible. We will continue to monitor the situation to ensure there are no further issues.

We believe that the incident is resolved. Users can log in. The user interface is back to normal performance. However, we have a services backlog that we are working through.

Our team will be conducting a root cause analysis and sharing as soon as possible. We will continue to monitor the situation to ensure there are no further issues.

The Ambra Emergency Maintenance is complete. Ambra is and users can log in and navigate. We are continuing to investigate and will provide further updates as soon as possible.

We are restarting the Ambra instance for emergency maintenance at 2:10 pm ET. Ambra will be down for approximately 30 minutes. More information will be posted as soon as it is available.

Our engineering teams are focused on identifying the root cause of the incident and is dedicating all available resources to the investigation. We are working around to resolve the issue and will provide updates as soon as we have more information.

Our engineering teams have not yet identified the root cause. We are continuing to investigate and will provide further updates as soon as possible.

Our engineering teams are focused on identifying the root cause of the incident and is dedicating all available resources to the investigation. We have also added 12 more additional interactive nodes to lessen the impact. We are working to resolve the issue and will provide updates as soon as we have more information.

The additional interactive have been added. We are still investigating the root cause and next steps. Additional information will be provided as soon as it is available.

The issue has been isolated interactive services nodes. We are currently working to provision additional interactive service nodes to resolve the issue.

Our engineering teams have not yet identified the root cause. We are continuing to investigate and will provide further updates as soon as possible.

We have received reports of issues on the Ambra platform and slowness. Engineering teams are currently investigating. Additional information will be provided as soon as it is available.