Outage in Amplitude

Data ingestion latency on /batch endpoint

Resolved Minor
November 29, 2022 - Started about 3 years ago - Lasted about 5 hours
Official incident page

Incident Report

On Nov 29th 8:35 AM PT, all our customers using /batch endpoint are experiencing up to 3 hours of latency. As a result, these data may show up late in the UI. We have identified the root cause and we are working on a resolution. There will be no data loss and no further action is required from our customers.
Components affected
Amplitude Data Processing

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 11/29/2022 09:17PM

As of 12:40 PM PT, all our systems are working as expected. There was no data loss in during this incident and no further action is required from the customers.

MONITORING about 3 years ago - at 11/29/2022 07:30PM

The root cause is identified and the system is now recovering.

IDENTIFIED about 3 years ago - at 11/29/2022 04:41PM

On Nov 29th 8:35 AM PT, all our customers using /batch endpoint are experiencing up to 3 hours of latency. As a result, these data may show up late in the UI. We have identified the root cause and we are working on a resolution. There will be no data loss and no further action is required from our customers.

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