Outage in Apigee

Edge UI and Management API Errors

Resolved Minor
May 05, 2022 - Started about 2 years ago - Lasted about 7 hours
Official incident page

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Outage Details

Users of the Apigee Edge UI and Apigee Management APIs may receive error messages accessing certain product areas. Apigee teams are actively working to correct these errors.
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 05/06/2022 02:40AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 05/06/2022 02:33AM

The issue has been identified and a fix has been implemented.

INVESTIGATING almost 2 years ago - at 05/06/2022 12:35AM

After further investigation, this issue is not limited to SAML enabled orgs. All of the right resources are engaged to identify and solve this issue. We'll provide an update as soon as one becomes available. Thanks again for your patience and understanding.

INVESTIGATING almost 2 years ago - at 05/05/2022 10:38PM

The Apigee team continues to investigate this issue which seems to impact SAML enabled orgs. The troubleshooting is progressing but unfortunately we do not have an ETA as this time. We do apologize for the delay in solving this issue.

INVESTIGATING almost 2 years ago - at 05/05/2022 08:35PM

We've done a partial rollback of a change in US East as a mitigating action but hasn't solved the problem. The Apigee team continues to work this critical incident, and will provide an update shortly. This issue is impacting administrative access to the Edge UI for some users, and should not be impacting runtime traffic. We apologize for this inconvenience, and appreciate your patience!

INVESTIGATING about 2 years ago - at 05/05/2022 07:17PM

Users of the Apigee Edge UI and Apigee Management APIs may receive error messages accessing certain product areas.

Apigee teams are actively working to correct these errors.

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