Outage in Apollo Graph
Metrics reporting API experiencing high latency and errors
Resolved Major
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Outage Details
Our reporting endpoint is completely down and returning 5XXs at this time. There is likely metrics loss, and we are currently investigating.
It's possible your Apollo Server or Apollo Gateway instances may have increased memory usage at this time due to buffering metrics and trace data. If this is causing your fleet to run out of memory/crash, we recommend disabling the usage reporting plugin at this time. You can find guidance on this at https://www.apollographql.com/docs/apollo-server/v3/api/plugin/usage-reporting#disabling-the-plugin
Latest Updates ( sorted recent to last )
MONITORING
over 2 years ago - at 10/31/2022 02:08PM
We have identified the issue, and our metrics reporting endpoint should be functional at this time. Metrics and trace data may have been lost from 6:45AM-7AM PT. We are currently monitoring for further issues.
INVESTIGATING
over 2 years ago - at 10/31/2022 01:57PM
Our reporting endpoint is completely down and returning 5XXs at this time. There is likely metrics loss, and we are currently investigating.
It's possible your Apollo Server or Apollo Gateway instances may have increased memory usage at this time due to buffering metrics and trace data. If this is causing your fleet to run out of memory/crash, we recommend disabling the usage reporting plugin at this time. You can find guidance on this at https://www.apollographql.com/docs/apollo-server/v3/api/plugin/usage-reporting#disabling-the-plugin
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