Outage in Apollo Graph

Metrics Ingestion and Schema Checks Delayed

Resolved Minor
December 15, 2022 - Started almost 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue with schema checks being delayed. We are currently investigating to understand the scope of the degradation.
Components affected
Apollo Graph Metrics Ingestion Apollo Graph Schema Checks
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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 12/15/2022 11:16PM

We have observed no issues while monitoring, and we believe this incident to be resolved. If you have any questions, please reach out to our support team.

As always, we appreciate your patience.

MONITORING almost 3 years ago - at 12/15/2022 10:16PM

Our metrics ingestion lag has recovered, and our operations check data storage system latency is no longer elevated. We are continuing to monitor our systems for further discrepancies.

MONITORING almost 3 years ago - at 12/15/2022 09:28PM

We've determined that while the storage system service was non-functional, our metrics ingestion lag also increased. This lag has been recovering since we implemented the fix, and continues to recover.

MONITORING almost 3 years ago - at 12/15/2022 09:19PM

We believe the delay is due to increased latency in our operations check data storage system, due to an issue in one of the constituent services. We have fixed the issue with the constituent service, and the storage system is recovering.

INVESTIGATING almost 3 years ago - at 12/15/2022 09:01PM

We are currently investigating an issue with schema checks being delayed. We are currently investigating to understand the scope of the degradation.

Latest Apollo Graph outages

Schema proposal changes are unable to be saved - 30 days ago
GitHub CDN issues causing Rover, MCP, Router installer to serve 404 or stale artifacts - 2 months ago
Increased error rates from our cloud provider - 2 months ago
High latency and timeouts observed for publishes, checks and proposals - 3 months ago
Elevated Error Rates - 4 months ago

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