Outage in Apollo Graph

Cloud Router Provisioning Interruption

Resolved Minor
May 25, 2023 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are experiencing issues with updating Cloud Routers due to an upstream hosting provider interruption. Provisioned Cloud Routers are currently stable and serving traffic as usual. Endpoint availability is also not affected by this issue. Our team is closely monitoring the situation, and we will provide updates as soon as the service is stable. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 05/25/2023 02:21PM

We're happy to inform you that the upstream hosting provider has identified the issue, and Cloud Router updates are now running as normal.

We apologize for any inconvenience this may have caused and appreciate your patience during this time. Our team will continue to keep a close eye on the situation to ensure everything remains stable. Please continue to monitor our status page for further updates.

IDENTIFIED 4 months ago - at 05/25/2023 01:41PM

We continue to monitor the upstream hosting provider interruption affecting updates of Cloud Routers. Our team is closely monitoring the situation, and we will provide updates as soon as the service is stable. Thank you for your patience.

INVESTIGATING 4 months ago - at 05/25/2023 12:49PM

We are experiencing issues with updating Cloud Routers due to an upstream hosting provider interruption. Provisioned Cloud Routers are currently stable and serving traffic as usual. Endpoint availability is also not affected by this issue. Our team is closely monitoring the situation, and we will provide updates as soon as the service is stable. Thank you for your patience.

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