Outage in AppZen

Issues with Invoice and Expense Report Processing

Resolved Minor
September 18, 2023 - Started 8 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Hello, We have identified an issue with Expense Audit and Autonomous AP impacting the Invoice as well as Expense Report processing. We are investigating and working on resolving the issue on high priority. We will continue to provide further updates. We apologize for any inconvenience caused due to this. Regards, AppZen Support Team
Components affected
AppZen Expense Audit AppZen Invoice Processing
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/18/2023 12:37PM

This incident has been resolved.

MONITORING 8 months ago - at 09/18/2023 11:07AM

Hello,

We have fixed the issue with Expense Audit and Autonomous AP which was impacting the Invoice as well as Expense Report processing.

Currently we are monitoring the same. Will provide next update in 2 hrs.

We apologise for any inconvenience caused due to this.


Regards,
AppZen Support Team

IDENTIFIED 8 months ago - at 09/18/2023 10:13AM

Hello,

We have identified an issue with Expense Audit and Autonomous AP impacting the Invoice as well as Expense Report processing.

We are investigating and working on resolving the issue on high priority. We will continue to provide further updates.

We apologize for any inconvenience caused due to this.

Regards,
AppZen Support Team

Latest AppZen outages

Reports Getting Stuck in Pending Auto Audit - about 9 hours ago
AAP- Invoices are stuck in Processing - about 13 hours ago
Issues with AAP Invoice Processing - 5 days ago
Pending Audit reports - 5 days ago
Unable to view receipts in AppZen - 26 days ago

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