Outage in AppZen

AppZen AAP Inbox - Email Delivery Warning

Resolved Minor
November 17, 2023 - Started 6 months ago - Lasted 3 days
Official incident page

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Outage Details

Hi There, We have identified an issue with AppZen AAP Inbox Email Delivery. Customers may have received an email delivery failure warning. The issue with Email Delivery occurred due to a change in DNS Entry which wiped out the DNS for the appzen.ai domain and resulted in email delivery failure. The issue has been fixed now, and further we are monitoring the incoming emails. No action is required from the customer end for now and we will update if any action is required. We regret the inconvenience caused due to this. Regards, AppZen Support Team
Components affected
AppZen Invoice Processing
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/20/2023 07:59PM

This incident has been resolved.

MONITORING 6 months ago - at 11/17/2023 06:22PM

Hi There,

We have identified an issue with AppZen AAP Inbox Email Delivery. Customers may have received an email delivery failure warning.

The issue with Email Delivery occurred due to a change in DNS Entry which wiped out the DNS for the appzen.ai domain and resulted in email delivery failure. The issue has been fixed now, and further we are monitoring the incoming emails. No action is required from the customer end for now and we will update if any action is required.

We regret the inconvenience caused due to this.

Regards,
AppZen Support Team

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