Outage in Arcustech

US West - Storage System issues on a single Nano Plan physical server

Resolved Major
February 01, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

Need to monitor Arcustech outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Arcustech, and never miss an outage again.
Start Free Trial

Outage Details

Staff have already identified the underlying issue, there was a loss of the ZFS file system likely caused by a failure of the NVMe controller on the system. We are working on restoring each impacted client from the most recently available full system snapshot for each client. If you have any questions at all, please reach out to our Support Team at help@arcustech.com
Components affected
Arcustech v.2 Platform - VPS Infrastructure - US West
Latest Updates ( sorted recent to last )
IDENTIFIED 3 months ago - at 02/01/2024 06:01PM

Restoration work is 75% complete. 100% completion should be done within the next 15-20 minutes.

IDENTIFIED 3 months ago - at 02/01/2024 05:24PM

Staff have already identified the underlying issue, there was a loss of the ZFS file system likely caused by a failure of the NVMe controller on the system. We are working on restoring each impacted client from the most recently available full system snapshot for each client. If you have any questions at all, please reach out to our Support Team at help@arcustech.com

Latest Arcustech outages

EU - (Netherlands) - Data center provider having upstream network issues. - 9 months ago
US Central - Upstream Networking Issues - 11 months ago
EU - (Netherlands) - Single Physical Server Issues - about 1 year ago
US West - Upstream Networking Issues - about 1 year ago
US Central - v.2/v.3 Platform - Single Physical Server Issue - over 1 year ago

The easiest way to monitor Arcustech and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3154 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE