This chart provides user-reported problems for Arcustech in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Arcustech status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Arcustech outages and possible affected you.
Minor Resolved · 4 months ago · lasted 15 minutes
Current seeing performance/connection issues for a single physical server in one of our clusters that handle Nano plan sizes. Staff are currently investigating and will update this incident as soon as we have more details.
Minor Resolved · 6 months ago · lasted about 1 hour
Unfortunately looks like the physical server that recently rebooted that handes some of our Nano VPS clients may having some deeper issues, staff are investigating and deciding if we need to migrate clients off of this physical server to backup hardware. We will update this ticket as we know more.
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Minor Resolved · 9 months ago · lasted about 3 hours
Our technical team are investigating performance impacts to a single physical server in our US Central data center at the moment. As soon as we know more we will update this incident.
Minor Resolved · 10 months ago · lasted less than a minute
Our technical team identified an issue with one physical server causing performance slowness and/or access problems for some client VPSs hosted on it. We are in the process of correcting the impact which may require a reboot of the physical server which will cause a few minutes of impact to all clients powered by this server as their VPSs power back up. We will update this ticket once the reboot/restart process has completed. As always if you have any questions or concerns please open a support ticket with our Support Team at [email protected]
Minor Resolved · 12 months ago · lasted about 1 month
US Central - Retired v.1 Platform - Single Physical Server Issue
We have verified there is an issue with one of our remaining physical servers in our long retired v1 VPS platform, while staff is working on bringing clients impacted by this back online. *** Important Reminder! *** As our v1 platform has been in "Retired" status for 5 1/2 years with no support and no SLA (Service Level Agreement) in place for any impacted clients still running on this long retired VPS platform. Also all clients VPS servers still on our v1 platform would also be running long unsupported Ubuntu Linux releases which have had zero support or security patches for the OSs they are running for years from Ubuntu as well. We have for years urged clients on our v1 platform to upgrade to newer supported OSs on our newer and supported VPS platform.
Minor Resolved · about 1 year ago · lasted 5 months
US Central (MSP) - Upstream Networking Issues
Looks like our US Central (Minneapolis) data center provider is dealing with issues related to their Lumen/Level3 upstream provider connection. We are awaiting further details and hoping the issue can be routed around quickly. This is issue is currently only impacting visitor traffic originating from Lumen/Level3's network, and other upstream peering is all working as expected.
Minor Resolved · over 1 year ago · lasted 6 months
US West - Upstream Networking Issues
We are seeing some latency/dropped packets from one of our data center providers routers in our US West (Fremont, CA) data center location. This issue is outside of our own networking equipment, and we have a ticket open with our data center provider because of this. We will update this incident as we know more.
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