Outage in Arcustech

US Central - v.2 Platform - Single Physical Server Issue

Resolved Minor
July 25, 2022 - Started over 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Unfortunately looks like the physical server that recently rebooted that handes some of our Nano VPS clients may having some deeper issues, staff are investigating and deciding if we need to migrate clients off of this physical server to backup hardware. We will update this ticket as we know more.
Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 07/25/2022 05:01PM

About 60% of impacted clients have been migrated to other physical servers and brought back online. We expect the remaining 40% being impacted to be back online in the next 15 to 25 minutes.

IDENTIFIED over 2 years ago - at 07/25/2022 04:41PM

Staff are working on migration of impacted clients to other physical servers and bringing each back online once the migration process is completed. We will update this incident as progress continues.

INVESTIGATING over 2 years ago - at 07/25/2022 04:17PM

Unfortunately looks like the physical server that recently rebooted that handes some of our Nano VPS clients may having some deeper issues, staff are investigating and deciding if we need to migrate clients off of this physical server to backup hardware. We will update this ticket as we know more.

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