Outage in Arcustech
US Central - v.2 Platform - Single Physical Server Issue
Resolved MinorIncident Report
Unfortunately looks like the physical server that recently rebooted that handes some of our Nano VPS clients may having some deeper issues, staff are investigating and deciding if we need to migrate clients off of this physical server to backup hardware. We will update this ticket as we know more.
Components affected
Arcustech v.2 Platform - VPS Infrastructure - US CentralTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
almost 4 years ago - at 07/25/2022 05:01PM
About 60% of impacted clients have been migrated to other physical servers and brought back online. We expect the remaining 40% being impacted to be back online in the next 15 to 25 minutes.
IDENTIFIED
almost 4 years ago - at 07/25/2022 04:41PM
Staff are working on migration of impacted clients to other physical servers and bringing each back online once the migration process is completed. We will update this incident as progress continues.
INVESTIGATING
almost 4 years ago - at 07/25/2022 04:17PM
Unfortunately looks like the physical server that recently rebooted that handes some of our Nano VPS clients may having some deeper issues, staff are investigating and deciding if we need to migrate clients off of this physical server to backup hardware. We will update this ticket as we know more.
Latest Arcustech outages
London - UK - Single physical server impact. - almost 2 years ago
US West - Storage System issues on a single Nano Plan physical server - about 2 years ago
EU - (Netherlands) - Data center provider having upstream network issues. - almost 3 years ago
US Central - Upstream Networking Issues - almost 3 years ago
EU - (Netherlands) - Single Physical Server Issues - about 3 years ago
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