Outage in Arcustech

London - UK - Single physical server impact.

Resolved Minor
July 21, 2024 - Started 5 months ago - Lasted 21 minutes
Official incident page

Need to monitor Arcustech outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Arcustech, and never miss an outage again.
Start Free Trial

Outage Details

Sorry initial status page report went out stating this impact was in our AMS - NL location. In fact it was our LON -UK location. Sorry for the error. The physical server in question has been rebooted, all clients are showing green, and we are monitoring the issue closely. At the moment looks like a double bit memory error (single bit errors are auto-corrected by server ECC memory) in ECC RAM caused the system to lock up, but a full investigation will look to see if a DIMM on the server may need replacing.
Latest Updates ( sorted recent to last )
MONITORING 5 months ago - at 07/21/2024 01:00PM

Sorry initial status page report went out stating this impact was in our AMS - NL location. In fact it was our LON -UK location. Sorry for the error.

The physical server in question has been rebooted, all clients are showing green, and we are monitoring the issue closely. At the moment looks like a double bit memory error (single bit errors are auto-corrected by server ECC memory) in ECC RAM caused the system to lock up, but a full investigation will look to see if a DIMM on the server may need replacing.

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime