Outage in Atlassian Developer

Inconsistencies in Forge app observability metrics

Resolved Major
April 19, 2024 - Started 14 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We have identified inconsistencies in Forge app observability metrics. Some apps may be experiencing metrics showing an increased and inaccurate invocation count starting from 5 AM on April 16th UTC. We have identified a potential root cause and are in the process of rolling this change back. We will provide a further update within the next two hours.
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 04/19/2024 03:26AM

We have now resolved the issue where inflated metrics are being seen in the Developer console. This impact was witnessed between 16/Apr/24 05:00 UTC to 19/Apr/24 2:40 AM UTC.

Please note: your metrics between the impact period will continue to show inflated metrics.

INVESTIGATING 14 days ago - at 04/19/2024 12:30AM

We have identified inconsistencies in Forge app observability metrics. Some apps may be experiencing metrics showing an increased and inaccurate invocation count starting from 5 AM on April 16th UTC.

We have identified a potential root cause and are in the process of rolling this change back.

We will provide a further update within the next two hours.

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