Outage in Autodesk

Multiple Autodesk Products and Services

Resolved Major
June 13, 2023 - Started 11 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating a service interruption issue caused by a third party vendor. We are actively looking into this and we will update you with more information as it becomes available.
Components affected
Autodesk * System Maintenance* Autodesk BIM 360 Plan Autodesk BIM 360 Project Home (Europe) Autodesk ACC AutoSpecs Autodesk BIM Collaborate Autodesk Collaboration for AutoCAD Plant 3D Autodesk Collaboration for AutoCAD Plant 3D (Europe) Autodesk BIM 360 Reporting (Europe) Autodesk BIM 360 Team Mobile Autodesk BIM 360 Account Administration Autodesk BIM 360 Reporting Autodesk BIM 360 Project Management Autodesk BIM Collaborate (Europe) Autodesk BIM 360 Project Management (Europe) Autodesk BIM 360 Project Home Autodesk BIM 360 Account Administration (Europe) Autodesk BIM 360 Cost Management Autodesk BIM 360 Cost Management (Europe) Autodesk BIM 360 Field Management Autodesk BIM 360 Glue Autodesk BIM 360 Model Coordination Autodesk BIM 360 Model Coordination (Europe) Autodesk BIM 360 Ops Autodesk BIM 360 Field Autodesk BIM 360 Field (Europe) Autodesk BIM 360 Field Management (Europe) Autodesk BIM 360 Design Collaboration Autodesk BIM 360 Design Collaboration (Europe) Autodesk BIM 360 Docs (Europe) Autodesk BIM 360 Insight (Europe) Autodesk BIM 360 Insight Autodesk BIM 360 Docs Autodesk ACC Admin Console (Europe) Autodesk BIM 360 Glue (Europe) Autodesk ACC Admin Console Autodesk Takeoff (Europe) Autodesk APS - Webhooks Autodesk Takeoff Autodesk Revit Cloud Worksharing / Cloud Models (Europe) Autodesk Revit Cloud Model Upgrade Autodesk Revit Cloud Worksharing / Cloud Models Autodesk InfraWorks Autodesk Generative Design Autodesk Pype AutoSpecs Autodesk Cloud Rendering Autodesk ReCap Services Autodesk APS - Data Exchange Autodesk Docs (Europe) Autodesk Library.io Autodesk Construction Cloud Data Connector (Europe) Autodesk AVA Autodesk Drive Autodesk APS - Design Automation Autodesk AutoCAD Web Autodesk Instructables Autodesk AutoCAD Online Services Autodesk Pype Smartplans Autodesk Upchain Autodesk Plant Collaboration Services (based on BIM 360 Team) Autodesk Licensing & Entitlement Autodesk My Profile and Settings Autodesk APS - Data Management Autodesk A360 Mobile Autodesk A360 Autodesk BuildingConnected Autodesk CER v2 services Autodesk Civil 3D Online Services Autodesk Pype Closeout Autodesk FormIt Autodesk Digital Workplace Autodesk Dynamo Machine Learning Autodesk Dynamo Package Manager Autodesk Tinkercad Autodesk Character Generator Autodesk Vault Gateway Autodesk Tandem™ Autodesk APS - Model Derivative Autodesk App Store Autodesk Build Autodesk Build (Europe) Autodesk Construction Cloud Data Connector Autodesk APS - Developer Portal Autodesk Docs Autodesk Pype Ebinder
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/13/2023 10:07PM

Current status: Operational. All services are now working as expected and all features are operating normally.

MONITORING 11 months ago - at 06/13/2023 09:38PM

We are seeing recovery of all services. We continue to monitor service recovery with our third party vendor

MONITORING 11 months ago - at 06/13/2023 09:32PM

We are seeing recovery of all services. We continue to monitor service recovery with our third party vendor .

MONITORING 11 months ago - at 06/13/2023 09:27PM

We are working on resolving a service interruption issue caused by a third party vendor. The team is actively working to resolve the issue, however we do not yet have a timeframe available. Next update in 30 minutes.

MONITORING 11 months ago - at 06/13/2023 09:00PM

Current status: Monitoring. We are seeing recovery of all services. We continue to monitor service recovery with our third party vendor .

Next update in 30 minutes.

IDENTIFIED 11 months ago - at 06/13/2023 08:24PM

We are working on resolving a service interruption issue caused by a third party vendor. The team is actively working to resolve the issue, however we do not yet have a timeframe available. Next update in 30 minutes.

INVESTIGATING 11 months ago - at 06/13/2023 08:21PM

We are investigating a service interruption issue caused by a third party vendor. We are actively looking into this and we will update you with more information as it becomes available.

INVESTIGATING 11 months ago - at 06/13/2023 08:21PM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 06/13/2023 08:12PM

We are investigating a service interruption issue caused by a third party vendor. We are actively looking into this and we will update you with more information as it becomes available.

INVESTIGATING 11 months ago - at 06/13/2023 08:03PM

We are investigating a service interruption issue caused by a third party vendor. We are actively looking into this and we will update you with more information as it becomes available.

INVESTIGATING 11 months ago - at 06/13/2023 07:59PM

We are investigating a service interruption issue caused by a third party vendor. We are actively looking into this and we will update you with more information as it becomes available.

INVESTIGATING 11 months ago - at 06/13/2023 07:57PM

We are investigating a service interruption issue caused by a third party vendor. We are actively looking into this and we will update you with more information as it becomes available.

INVESTIGATING 11 months ago - at 06/13/2023 07:55PM

We are investigating a service interruption issue caused by a third party vendor. We are actively looking into this and we will update you with more information as it becomes available.

INVESTIGATING 11 months ago - at 06/13/2023 07:54PM

We are investigating a service interruption issue caused by a third party vendor. We are actively looking into this and we will update you with more information as it becomes available.

INVESTIGATING 11 months ago - at 06/13/2023 07:51PM

We are investigating a service interruption issue caused by a third party vendor. We are actively looking into this and we will update you with more information as it becomes available.

INVESTIGATING 11 months ago - at 06/13/2023 07:46PM

We are investigating a service interruption issue caused by a third party vendor. We are actively looking into this and we will update you with more information as it becomes available.

INVESTIGATING 11 months ago - at 06/13/2023 07:43PM

We are investigating a service interruption issue caused by a third party vendor. We are actively looking into this and we will update you with more information as it becomes available.

INVESTIGATING 11 months ago - at 06/13/2023 07:40PM

We are investigating a service interruption issue caused by a third party vendor. We are actively looking into this and we will update you with more information as it becomes available.

INVESTIGATING 11 months ago - at 06/13/2023 07:33PM

We are investigating a service interruption issue caused by a third party vendor. We are actively looking into this and we will update you with more information as it becomes available.

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