Outage in Autodesk

Autodesk App Store

Resolved Minor
February 22, 2024 - Started 2 months ago - Lasted about 12 hours
Official incident page

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Outage Details

We are investigating reports of customers experiencing high latency and forbidden error message on the Autodesk App Store. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk App Store
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/23/2024 08:00AM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

MONITORING 2 months ago - at 02/23/2024 07:16AM

We have implemented a solution to resolve the issue where customers are experiencing slow response times while using the Autodesk App Store and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED 2 months ago - at 02/23/2024 06:14AM

We are continuing to work on resolving this issue where customers are experiencing slow response times while using the Autodesk App Store as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED 2 months ago - at 02/23/2024 05:13AM

We are continuing to work on resolving this issue where customers are experiencing slow response times while using the Autodesk App Store as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED 2 months ago - at 02/23/2024 03:58AM

We are continuing to work on resolving this issue where customers are experiencing slow response times while using the Autodesk App Store as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED 2 months ago - at 02/23/2024 03:09AM

We are continuing to work on resolving this issue where customers are experiencing slow response times while using the Autodesk App Store as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED 2 months ago - at 02/23/2024 02:06AM

We are continuing to work on resolving this issue where customers are experiencing slow response times while using the Autodesk App Store as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED 2 months ago - at 02/23/2024 12:59AM

We have identified the cause of the issue where customers are experiencing slow response times while using the Autodesk App Store. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 2 months ago - at 02/23/2024 12:00AM

We are continuing to investigate an issue with customers experiencing slow response times when using the Autodesk App Store. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 2 months ago - at 02/22/2024 10:54PM

We are continuing to investigate an issue with customers experiencing slow response times while using the Autodesk App Store. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 2 months ago - at 02/22/2024 09:57PM

We are continuing to investigate high latency and forbidden error message on the Autodesk App Store. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 2 months ago - at 02/22/2024 08:54PM

We are continuing to investigate high latency and forbidden error message on the Autodesk App Store. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 2 months ago - at 02/22/2024 07:54PM

We are investigating reports of customers experiencing high latency and forbidden error message on the Autodesk App Store. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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