Outage in AWS
Redshift Management Console Errors
Resolved
Minor
December 09, 2021 - Started over 3 years ago
- Lasted 4 months
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Outage Details
5:15 AM PST We are investigating elevated error rates for the Redshift Management Console in the US-EAST-1 region and are actively working to resolve the issue.
5:34 AM PST We continue to investigate elevated error rates for the Redshift Management Console in the US-EAST-1 region. We have identified the issue causing elevated error rates and are actively working to resolve the issue. Customer clusters remain available and are operating normally. Customers can use API and CLI to manage their clusters and can use SQL clients using ODBC/JDBC and DATA API to run queries.
6:30 AM PST We have identified the root cause of the issue causing elevated error rates and are in the process of deploying a fix that will resolve the issue. We do not have a precise ETA for the deployment to complete that we can share at this time. Customer clusters remain available and are operating normally. Customers can use the API and CLI to manage their clusters and can use SQL clients using ODBC/JDBC and DATA API to run queries.
6:58 AM PST Between 12:00 AM and 6:25 AM PST we saw elevated error rates for the Amazon Redshift Management Console in the US-EAST-1 region. This initial error rate increase was observed at 12:00 AM PST and at 4:05 AM PST this error rate increased further. Customer clusters were operating normally throughout and customers were able to manage their clusters using the API and the CLI, and execute SQL queries using JDBC/ODBC connections and the Data API. We have completed the deployment of a fix. The issue has been resolved and the Management Console and the Amazon Redshift service are operating normally.