Outage in Bandwidth

Canada Voice Incident

Resolved Major

September 22, 2022 - Started over 1 year ago - Lasted about 14 hours
Official incident page

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Outage Details

Bandwidth has identified a vendor incident impacting Canada Voice Calls. ThinkTel based traffic may not complete as expected.

Components affected

Bandwidth Inbound Calling - Canada (SIP)

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 09/23/2022 01:02AM

Bandwidth teams are observing expected call behavior from this vendor. We continue to monitor for network stability.

IDENTIFIED over 1 year ago - at 09/22/2022 11:13PM

Bandwidth teams remain engaged with this vendor. A small subset of calls remain impacted. Updates will be provided when available.

INVESTIGATING over 1 year ago - at 09/22/2022 09:49PM

Bandwidth has identified a vendor incident impacting Canada Voice Calls. ThinkTel based traffic may not complete as expected.

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