Outage in BetterNow

Errors for logged-in charity users

Resolved Minor
April 11, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

The issue has been identified and a fix is being implemented.
Components affected
BetterNow Platform
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 04/11/2023 10:19AM

This incident has been resolved.

MONITORING about 2 years ago - at 04/11/2023 09:51AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 04/11/2023 09:46AM

Logged-in charity users are getting errors as they try to use the system. Non-charity users (fundraisers and donors) are not affected. A fix is being deployed.

IDENTIFIED about 2 years ago - at 04/11/2023 09:45AM

The issue has been identified and a fix is being implemented.

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