Outage in BlueJeans

Intermittent Meeting Joining Issues via PSTN

Resolved Minor
March 03, 2022 - Started about 2 years ago - Lasted 26 days
Official incident page

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Outage Details

A subset of customers may be experiencing intermittent issues joining a meeting using the PSTN Dial In option with pairing code. As a work-around, users can join the meeting via the Call Me feature if enabled on the account or switch to Dial In after joining with computer audio. Engineering is actively investigating.
Latest Updates ( sorted recent to last )
INVESTIGATING about 2 years ago - at 03/03/2022 10:08PM

A subset of customers may be experiencing intermittent issues joining a meeting using the PSTN Dial In option with pairing code. As a work-around, users can join the meeting via the Call Me feature if enabled on the account or switch to Dial In after joining with computer audio. Engineering is actively investigating.

Latest BlueJeans outages

Degraded Audio Issues - 5 months ago
France PSTN numbers - 7 months ago

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