Number of Incidents
2 outages
Since last incident
15 days
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Minor · 15 days ago · lasted about 4 hours
Room System Joining Issues in EMEA region
We are currently investigating intermittent joining issues from Room System users to BlueJeans meetings in the EMEA region.
Minor · 23 days ago · lasted about 1 hour
Room System Joining Issues from APAC region
We are currently investigating intermittent joining issues from Room System users in APAC region.
Minor · about 2 months ago · lasted about 4 hours
Audio/video and video share failures on Events
We are currently investigating an intermittent issue with audio and video not working for the presenters on regular Events platform. We recommend affected presenters to join as moderators which can help mitigate this issue. We are also investigating issue with the video share feature on regular Events.
Major · 2 months ago · lasted 30 minutes
Recordings start and Events Broadcast failures
We are currently investigating issues where users are unable to start Recording and unable to start broadcast in regular Events.
Major · 3 months ago · lasted 19 minutes
We are currently investigating an issue with Accelerator service where an Admin user is not able to enable and stream from the Accelerator.
Major · 4 months ago · lasted about 15 hours
We are currently investigating reports of meeting invites not being received for meetings scheduled from the Web Scheduler. Please use the BlueJeans Google Calendar Add-on or Microsoft Outlook Add-in to schedule your meeting.
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