Wealthsimple is operational
Updated a few minutes ago
Monitoring Wealthsimple since June 2021. Learn more
Monitoring
17 components
Total Incidents in 2025
13 incidents
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Johnny
about 10 hours agoApp is not working properly . Can’t add funds buy or sell screen gets stuck
Sarah
about 13 hours agoWealthSimple Tax not loading
Graham
about 14 hours agoTax is taking forever to load
Kyla
about 14 hours agoIt's just says loading wealthsimple tax never works
Titus
about 14 hours agoBad gateway The web server reported a bad gateway error. • Ray ID: 91596577f8eab2d • Your IP address: **** • Error reference number: 502 • Cloudflare Location: Toronto
Edgar
4 days agoSorry! Something went wrong. We're working on fixing it. Please contact support.
Ramandeep
4 days agoApp is very slow. Whenever try to buy or sell it goes blank. Nothing try to refresh uninstall and install nothing working out.
brianna
4 days agonot letting me log in saying contact support
T
8 days agoweb browser not letting you sign in, giving an error message
Dalton
10 days agoCan’t execute stop loss sell
Ethan
11 days agoI am unable to login with code sent to me via sms.
John
12 days agoWealthSimple app has been running slow, the load up on the screen is slower since the previous update. i have a brand new phone, and i have tried clearing cache, and restarting my phone, and it has still been loading slow.
Dishant
13 days agoUnable to login, even with right verification code
J
15 days agoAccounts won't load in mobile app
M
15 days agoThe app won't let me login. Have confirmed I can login on computer. Reset my password and it won't accept the new password either. App is up to date
Faraaz
16 days agoapp and website won’t load my account
J.
16 days agoUnable to load metrics page/home page. No access to account information.
john
16 days agoScreens fail to load on landing page.
K
16 days agoNone of my investments are showing in the account
Rami
16 days agoIt doesn’t show any thing but refresh button
Mike
16 days agoWont load my portfolio or stocks
Joselyn
18 days agoWebsite does not appear on my phone
Simran
19 days agoI sold something and now the funds never went to my account
Anto
19 days agoCan’t login and giving me an error message
Erica
19 days agoWon’t load or let me send an e-transfer
Pertr
19 days agoNot able to show my account balance
Shen
22 days agoCan’t log in with 2 step authentication
Shokor
23 days agoCannot cancel etransfer and it is taking too long to deposit. Can’t cancel.
Jesse
23 days agoUnable to buy or sell. Also they haven't fixed the problem with organizing their charts. Positions mostly in the green!
karen
23 days agoit will not open error appears
James
23 days agoPage will not load. trouble on the mobile app
Jenna
23 days agoThe all accounts won’t open up. An error message appears stating “we are having trouble loading this page”
Mike
23 days agoTrying to open my accounts and I keep getting a message saying "We're having trouble loading this" Refresh
Hareesh
23 days agoAccounts not showing, unable to view stocks
Jay
23 days agoUnable to see my portfolio
Lee
23 days agoIt won't load my info in the account. I currently have an options trade and I can't monitor it 🤬
Patrick
23 days agoWealthsimple not showing graphs, accounts, or amounts in either website or app
Pedro
23 days agoApp not showing my account and balance.
Louis
23 days agoNo account information displays
Tad
23 days agoError message when loading
Shah
23 days agoHaving trouble loading this page
Dattatray
23 days agoNot able to load wealthsimple
Connor
23 days agoEntire portfolio wont come up
Tyler
23 days agodoesn't work or allow me to log in
Prajwal
23 days agogiving an error and not displaying anything
Jose
26 days agoOnly allows me to buy BITCOIN. Won't let me buy other coins.
Dan
29 days agoDelay in expected deposit
Mohamed
about 1 month agoUnable to buy stocks, pending order for long time and for any stock
Todd
about 1 month agoIt's not showing me any of my accounts
Chris
about 1 month agoThe app is not loading some of the details, no matter how many times I refresh.
Salma
about 1 month agoIt says you’re doing maintenance
Jerry
about 1 month agoI bring up the log in page and as soon as I click on either the name or password it freezes or cursor disappears not allowing me access to wealth simple this is jan,16th,2025 9:30 a.m.
Nathalie
about 1 month agoCan not trade, it takes a long time for the confirmation to appear
Jeann
about 1 month agoUnable to log in. This message pops up “Sorry! Something went wrong. We’re working on fixing it. Please contact support.”
Rick
about 2 months agoUnable to access mobile app.
Annie
about 2 months agoWhen I open the app, I get a blank black screen.
Bharat
about 2 months agoNot loading portfolio pages
Rob
about 2 months agoSigned out and cant log in
Angelo
about 2 months agoCan't sell bonk in app or online... call team still waiting for a solution.
Brian
about 2 months agoIt has only a partial screen open with old information available from 2 week ago.
IsDown has tracked 192 incidents since started monitoring Wealthsimple status in June 2021.
16 days ago · lasted 12 minutes
We're currently experiencing a system issue that is impacting app functionality. We're working on a fix and everything will be back to normal shortly. More details
19 days ago · lasted about 1 hour
Cryptocurrency withdrawals are currently unavailable. We are investigating the issue and are working on a fix. Les retraits de crypto-monnaies sont actuellement indisponibles. Nous enquêtons sur ce problème et travaillons sur une solution. More details
23 days ago · lasted 20 minutes
We’re currently experiencing a system issue that is impacting app functionality. Our team is investigating. Please reach out via chat to place immediately executable market orders. More details
We've tracked and collected 192 incidents since started monitoring Wealthsimple status
Number of Incidents
4 issues
Last incident
16 days ago
Wealthsimple isn't down. You can check Wealthsimple status and incident details on the top of the page. IsDown continuously monitors Wealthsimple official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Wealthsimple is currently operational. You can check Wealthsimple status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Wealthsimple being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Wealthsimple official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Wealthsimple last outage was on February 06, 2025 with the title "System issues"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.