Is Wealthsimple Down? Check the current Wealthsimple status

Wealthsimple is operational

Updated a few minutes ago

Wealthsimple not working for you?

Monitoring Wealthsimple since June 2021. Learn more

Monitoring

17 components

Total Incidents in 2025

13 incidents

Current Wealthsimple official ongoing incidents

No incidents reported in Wealthsimple's status page

IsDown pulls data from Wealthsimple's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Wealthsimple issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Wealthsimple problems

  • J

    Johnny

    about 10 hours ago

    App is not working properly . Can’t add funds buy or sell screen gets stuck

  • S

    Sarah

    about 13 hours ago

    WealthSimple Tax not loading

  • G

    Graham

    about 14 hours ago

    Tax is taking forever to load

  • K

    Kyla

    about 14 hours ago

    It's just says loading wealthsimple tax never works

  • T

    Titus

    about 14 hours ago

    Bad gateway The web server reported a bad gateway error. • Ray ID: 91596577f8eab2d • Your IP address: **** • Error reference number: 502 • Cloudflare Location: Toronto

  • E

    Edgar

    4 days ago

    Sorry! Something went wrong. We're working on fixing it. Please contact support.

  • R

    Ramandeep

    4 days ago

    App is very slow. Whenever try to buy or sell it goes blank. Nothing try to refresh uninstall and install nothing working out.

  • B

    brianna

    4 days ago

    not letting me log in saying contact support

  • T

    T

    8 days ago

    web browser not letting you sign in, giving an error message

  • D

    Dalton

    10 days ago

    Can’t execute stop loss sell

  • E

    Ethan

    11 days ago

    I am unable to login with code sent to me via sms.

  • J

    John

    12 days ago

    WealthSimple app has been running slow, the load up on the screen is slower since the previous update. i have a brand new phone, and i have tried clearing cache, and restarting my phone, and it has still been loading slow.

  • D

    Dishant

    13 days ago

    Unable to login, even with right verification code

  • J

    J

    15 days ago

    Accounts won't load in mobile app

  • M

    M

    15 days ago

    The app won't let me login. Have confirmed I can login on computer. Reset my password and it won't accept the new password either. App is up to date

  • F

    Faraaz

    16 days ago

    app and website won’t load my account

  • J

    J.

    16 days ago

    Unable to load metrics page/home page. No access to account information.

  • J

    john

    16 days ago

    Screens fail to load on landing page.

  • K

    K

    16 days ago

    None of my investments are showing in the account

  • R

    Rami

    16 days ago

    It doesn’t show any thing but refresh button

  • M

    Mike

    16 days ago

    Wont load my portfolio or stocks

  • J

    Joselyn

    18 days ago

    Website does not appear on my phone

  • S

    Simran

    19 days ago

    I sold something and now the funds never went to my account

  • A

    Anto

    19 days ago

    Can’t login and giving me an error message

  • E

    Erica

    19 days ago

    Won’t load or let me send an e-transfer

  • P

    Pertr

    19 days ago

    Not able to show my account balance

  • S

    Shen

    22 days ago

    Can’t log in with 2 step authentication

  • S

    Shokor

    23 days ago

    Cannot cancel etransfer and it is taking too long to deposit. Can’t cancel.

  • J

    Jesse

    23 days ago

    Unable to buy or sell. Also they haven't fixed the problem with organizing their charts. Positions mostly in the green!

  • K

    karen

    23 days ago

    it will not open error appears

  • J

    James

    23 days ago

    Page will not load. trouble on the mobile app

  • J

    Jenna

    23 days ago

    The all accounts won’t open up. An error message appears stating “we are having trouble loading this page”

  • M

    Mike

    23 days ago

    Trying to open my accounts and I keep getting a message saying "We're having trouble loading this" Refresh

  • H

    Hareesh

    23 days ago

    Accounts not showing, unable to view stocks

  • J

    Jay

    23 days ago

    Unable to see my portfolio

  • L

    Lee

    23 days ago

    It won't load my info in the account. I currently have an options trade and I can't monitor it 🤬

  • P

    Patrick

    23 days ago

    Wealthsimple not showing graphs, accounts, or amounts in either website or app

  • P

    Pedro

    23 days ago

    App not showing my account and balance.

  • L

    Louis

    23 days ago

    No account information displays

  • T

    Tad

    23 days ago

    Error message when loading

  • S

    Shah

    23 days ago

    Having trouble loading this page

  • D

    Dattatray

    23 days ago

    Not able to load wealthsimple

  • C

    Connor

    23 days ago

    Entire portfolio wont come up

  • T

    Tyler

    23 days ago

    doesn't work or allow me to log in

  • P

    Prajwal

    23 days ago

    giving an error and not displaying anything

  • J

    Jose

    26 days ago

    Only allows me to buy BITCOIN. Won't let me buy other coins.

  • D

    Dan

    29 days ago

    Delay in expected deposit

  • M

    Mohamed

    about 1 month ago

    Unable to buy stocks, pending order for long time and for any stock

  • T

    Todd

    about 1 month ago

    It's not showing me any of my accounts

  • C

    Chris

    about 1 month ago

    The app is not loading some of the details, no matter how many times I refresh.

  • S

    Salma

    about 1 month ago

    It says you’re doing maintenance

  • J

    Jerry

    about 1 month ago

    I bring up the log in page and as soon as I click on either the name or password it freezes or cursor disappears not allowing me access to wealth simple this is jan,16th,2025 9:30 a.m.

  • N

    Nathalie

    about 1 month ago

    Can not trade, it takes a long time for the confirmation to appear

  • J

    Jeann

    about 1 month ago

    Unable to log in. This message pops up “Sorry! Something went wrong. We’re working on fixing it. Please contact support.”

  • R

    Rick

    about 2 months ago

    Unable to access mobile app.

  • A

    Annie

    about 2 months ago

    When I open the app, I get a blank black screen.

  • B

    Bharat

    about 2 months ago

    Not loading portfolio pages

  • R

    Rob

    about 2 months ago

    Signed out and cant log in

  • A

    Angelo

    about 2 months ago

    Can't sell bonk in app or online... call team still waiting for a solution.

  • B

    Brian

    about 2 months ago

    It has only a partial screen open with old information available from 2 week ago.

Wealthsimple outage history

IsDown has tracked 192 incidents since started monitoring Wealthsimple status in June 2021.

  • Feb 06 2025

    16 days ago · lasted 12 minutes

    We're currently experiencing a system issue that is impacting app functionality. We're working on a fix and everything will be back to normal shortly. More details

  • Feb 03 2025

    19 days ago · lasted about 1 hour

    Cryptocurrency withdrawals are currently unavailable. We are investigating the issue and are working on a fix. Les retraits de crypto-monnaies sont actuellement indisponibles. Nous enquêtons sur ce problème et travaillons sur une solution. More details

  • Jan 30 2025

    23 days ago · lasted 20 minutes

    We’re currently experiencing a system issue that is impacting app functionality. Our team is investigating. Please reach out via chat to place immediately executable market orders. More details

  • Jun 2021 ...
    IsDown started monitoring Wealthsimple status

    We've tracked and collected 192 incidents since started monitoring Wealthsimple status

Wealthsimple outages in the last 30 days

Number of Incidents

4 issues

Last incident

16 days ago

Having problems with Wealthsimple? What can you do?

  1. First, stay calm.

    • We know it's stressful when Wealthsimple is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Wealthsimple already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Wealthsimple status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Wealthsimple is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.

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Frequently Asked Questions

Is Wealthsimple down today?

Wealthsimple isn't down. You can check Wealthsimple status and incident details on the top of the page. IsDown continuously monitors Wealthsimple official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Wealthsimple status?

Wealthsimple is currently operational. You can check Wealthsimple status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Wealthsimple outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Wealthsimple slow today?

Currently there's no report of Wealthsimple being slow. Check on the top of the page if there are any reported problems by other users.

How are Wealthsimple outages detected?

IsDown monitors the Wealthsimple official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Wealthsimple outage?

Wealthsimple last outage was on February 06, 2025 with the title "System issues"

Wealthsimple not working for you? How do I know if Wealthsimple is down?
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.