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Kate Will not load...get an error message
Andriy I cannot log in, getting error ise::82be52b6-f226-4ff9-839f-247b6ef44ca7
Dwanyn Dashboard not loading, showing error message
Darren Can not log in on app or website. Says having trouble loading this
Phil It wont load, it says error
zack Can't access their website's pages, not loading
Ash Error ID in the App and website after login shows unable to load on my account or any page.
Patel it doesn't load portfolio. shows some error.
Veronica Nothing loads on mobile or desktop
Lindsay In app details and software are Not loading
Sylvia Cannot log in though my password if correct, it is telling me something went wrong
Melanie Not sending code for 2FA to my cell phone
Andrew Search Function does not work.
kevin buggy website and app. Slow filling of orders, search function does not work - technical support does not allow for typing.
Hudson I am not able to search for stock symbols. It consistently says "Can't find what you're looking for"
Hulya For the last 24 hours site gives me "Sorry! Something went wrong. We're working on fixing it. Please contact support." error randomly and sings me out.
Laurel Unable to log into my account. "Sorry! Something went wrong. We're working on fixing it. Pleas contact support"
Aman Unable to login to wealthsimple account
M.P Not saving or submitting taxes, unable to log in
Amanda It is not letting me log into my account
les log on gives a "something went wrong - we are working on it" message
Ripalkumar Nit able to login or reset password
ben card not working intermittently the past 2 days
Jane App is not loading my account information
Arianna Won't let me log in. Says there's an issue. Tried several accounts on different devices. All not working
Andrew The screen is completely black in the app
Kat It keeps making me reset my password and then when the new password has been confirmed it doesn't work and says invalid password or connection issue. I've reset it 3 times in a row now and it says ...
Indra The stock that I purchased do not show up on my acc, but alrd got charged
Gaurav Money invested but doesnt show up and added money does not just account for buying
Mandy Tfsa portfolio is not showing up
Josh Holdings not showing despite trade confirmation, cannot see or exit positions
Taya I cannot complete my cash account sign up. It is stuck on loading when asking me if I want a physical card
Arsalan I can't seem to use the funds in my account to purchase stocks
Anonymous I can't log in to my account
John The app is down again this morning. Unable to load the app.
john crash 4s after face id. API unstable
Sindi App won’t load anything and gives me an error message everytime I open it.
Jessica Can’t login and app doesn’t load
Zoltan no access to site. app and desktop is down
Jade Put in 2 factor authentication and it just hangs up
Cory Unable to view accounts after login to app, unable to login to website at all
Robert Will not display front page of app
Bill Can’t access my holdings ise::b088c0c8-3613-4e69-b431-c393a0e89cfa That’s the code I get
Topher Can't load page after login
Eliane Not letting me see my account. Error after logging in.
Edward Can not login to Wealthsimple.
Sam Nothing is showing only this error ise::bea63ba3-8c81-4569-8bcd-e452c5e742ca
Tyler Getting an error when trying to open the app, can’t see my accounts to make a transfer.
James Both the website and the app are down
Dan All of sudden, access code is not being received or never being called on login
Ev Will not let me cancel my pending orders
Danielle I cannot log in on my pc. Put in login info and the page just keeps asking me for my login info over and over. It’s working fine on my phone though.
jack pending orders/activities are not showing up cannot cancel options
K Cannot view buy and sell orders
Paul Transaction won’t go Thru
Trieuvy My account looks like it’s disappeared. When I log in my only option is to open an account. All traces of my tfsa and cash account are not there. It looks like I just “opened” an account but in rea...
Ryan App has error code and Website wont log in.
Matt Unable to initialize app. Try again later.
J I update it, but it just won't lauch (wealthsimple page is showing but it doesnt load)
Joe Can’t view accounts. Same as yesterday.
Major Resolved
We're currently experiencing a system issue that is impacting app functionality for some clients. We're working on a fix and everything will be back to normal shortly. Problème de système affecta...
Minor Resolved
E-transfer functionality is currently impacted. Clients may experience an insufficient funds error when attempting to send money with an e-transfer. We're working on a fix and everything will be ba...
Minor Resolved
Moving money instantly between Wealthsimple accounts is currently not instant. We're working on a fix and everything will be back to normal shortly. Les transferts instantanés d'argent entre compt...
Number of Incidents
5 issues
Last incident
1 days ago
Wealthsimple is currently operational. In the last 24 hours, there were 2 outages reported. IsDown continuously monitors the Wealthsimple status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Wealthsimple outages, issues and problems' at the top of the page.
Wealthsimple last outage was on September 09, 2024 with the title "We’re experiencing system issues. | Nous rencontrons présentement des difficultés techniques avec notre système"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.