Check if Wealthsimple is down, recent outages, user-reported issues, and outages map.
Wealthsimple is working normally
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This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Wealthsimple status data.
IsDown has tracked 228 incidents since started monitoring Wealthsimple status in June 2021. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Oct 02, 2025
09:34 AM EDT
|
Major | System Issues | Difficultés techniques | about 5 hours |
|
Sep 22, 2025
03:07 PM EDT
|
Major | Account opening temporarily unavailable | Ouverture de compte temporairement indisponible | 37 minutes |
|
Sep 19, 2025
03:18 PM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | 31 minutes |
|
Sep 03, 2025
01:19 PM EDT
|
Major | Prepaid Mastercard Issues | Problèmes techniques – carte prépayée Mastercardᴹᴰ | 43 minutes |
|
Sep 01, 2025
10:48 PM EDT
|
Major | Crypto Withdrawals Unavailable | about 16 hours |
|
Aug 30, 2025
04:49 PM EDT
|
Major | System Issues | Difficultés techniques | about 6 hours |
|
Aug 29, 2025
12:26 PM EDT
|
Major | System Issues | Difficultés techniques | about 1 hour |
|
Aug 22, 2025
09:40 AM EDT
|
Major | System Issues | Difficultés techniques | about 4 hours |
|
Aug 21, 2025
01:39 PM EDT
|
Major | Live chat service issues | Problèmes du service de clavardage | 1 day |
|
Aug 14, 2025
10:05 PM EDT
|
Minor | System Issues | Difficultés techniques | about 3 hours |
The main page won’t load up and show me my investments
I cannot log in, it says they are working on fixing it and to contact support.
Wealthsimple login page service is not working. Cant login.
not abel t login on web and app
can not log into wealth simple app nor website
Can’t access WealthSimple app… can’t login to account
App is not working/loading
I cant login to the app or website. It just says "Sorry! Something went wrong. We're working on fixing it. Please contact support."
It’s telling me to log in and when I do well it logs me back out and gives me the log in page again. Also sometimes when I write the code that it sends me it tells me that it’s not correct even tho I copy pasted it from my email
Cant properly login to my account through the app and the website both
The app keeps trying to login me in everytime I enter the 2 step verification. It just going in a loop. As soon as I login I get prompted to login again
Can't login through webpage. Login stalls at 2FA.
Unable to stay logged in. It lets me log in and immediately logs me out needing a code to get in again
Can't login on web nor app
cannot login to wealthsimple
Cant login. Was logged out
can't log in via browser or through mobile app
Can’t login on the iOS app, keeps kicking me out
Cannot log in says check status page
It doesn't load login page for the app
My app doesnt work, doesnt let me login from app
Unable to access securities and trade
Wealthsimple trading platform is down! It keep asking the login password and security code.
It keeps kicking me out after the 2 step verification. right back to the login screen
keeps automatically signing me out of wealth simple app on android
Can't sign in - "Sorry! Something went wrong. We're working on fixing it. Please contact support."
Cannot login to Wealthsimple
Can't login. "Sorry! Something went wrong. We're working on fixing it. Please contact support." Tried on multiple browsers and devices.
Cannot access tax page. "We’re having trouble loading this"
Wealthsimple Tax not loading on desktop or mobile: "We’re having trouble loading this --> Refresh" even though https://status.wealthsimple.com shows "All systems operational".
Tax Page crashed and won't load anymore.
I’m not able to access the tax portal as it says “refresh session”
Taxes are not loading, website says "we're having trouble loading this, refresh'
Tax section is not opening
website won't open tax, says "we're having trouble loading this"
I was working on my taxes and I got suddenly logged out. Now I can't get in and I'm getting a message: "Sorry! Something went wrong. We're working on fixing it. Please contact support."
Cannot log in. Error message: Sorry! Something went wrong. We're working on fixing it. Please contact support.
cant sign in to my simple tax account today
Not loading pages.. slow delay, switches between light and dark mode.. freezing
Kicked me off my tax filling session. Can't get back in.
Kicked me off my tax filling session. Can't get back in.
I was working on my taxes and I got suddenly logged out. Now I can't get in and I'm getting a message: "Sorry! Something went wrong. We're working on fixing it. Please contact support."
Will not accept my email address - attempting to file tax return
Sorry! Something went wrong. We're working on fixing it. Please contact support.
My Wealthsimple app not working
I get this message Sorry! Something went wrong. We're working on fixing it. Please contact support.
Wealthsimple tax option is not working
The website keeps going to the same URL no matter what link you press.
was force-logged out and now can't login to file taxes
Signed me out and can’t sign in
I cant connect from my computer with 2 browser
Sorry! Something went wrong. We're working on fixing it. Please contact support.
Log me off and not allowing me to log on
Sorry! Something went wrong. We're working on fixing it. Please contact support.
Sorry! Something went wrong. We're working on fixing it. Please contact support
Wealthsimple tax page freezes and crashes
Its down. Trouble loading
Wealthsimple tax not letting me log in
When I put my info to activate the system it just turns and doesnt open
At login: Sorry! Something went wrong. We're working on fixing it. Please contact support.
| Component | Status |
|---|---|
| Wealthsimple Cash | OK |
| Wealthsimple Invest | OK |
| Wealthsimple Trade | OK |
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Wealthsimple is an online investment management service that offers automated investing, personal finance tools, and account management features.
Monitoring Wealthsimple since June 2021
Tracking 17 Wealthsimple services and regions
53 incidents in 2025
Number of Incidents
3 issues
Last incident
3 days ago
Wealthsimple isn't down. You can check Wealthsimple status and incident details on the top of the page. IsDown continuously monitors Wealthsimple official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Wealthsimple is currently operational. You can check Wealthsimple status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Wealthsimple being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Wealthsimple official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Wealthsimple last outage was on October 02, 2025 with the title "System Issues | Difficultés techniques"
IsDown and DownDetector help users determine if Wealthsimple is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Wealthsimple's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
