Wealthsimple status updated
Wealthsimple is undergoing maintenance
This chart shows the number of user-reported issues for Wealthsimple service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Wealthsimple is down. The map shows recent Wealthsimple outages from around the world.
Top locations, last 24h:
See what users report when Wealthsimple is down and how Wealthsimple outages affect them.
macy - I forgot my password and I cannot reset it. It's not working.
Wealthsimple forgotten password isn't sending a password reset email to my account email..
password reset email not being sent.
Lynda - We can not get in to our Wealth Simple accounts.
When I try to file for a year before 2023, this error pops up: We’ve hit a hiccup We can’t find the page you’re looking for. The page might have moved. Try going back to your home page..
Chris - I can log in, but everything says "We're having trouble loading this".
the app just closes upon trying to open it.
Mark - The Wealthsimple Android app will not load - just crashes. The website loads, but my portfolio and holdings don't show, and I can't trade..
Michael - My ap and web browser aren't working at all.
Barbara - Wealthsimple premium App says cannot display account balance rn.?.
Kerri - Will not load positions on mobile or desktop.
Wealthsimple tax site is not accepting my credentials even though they have been correctly entered. I requested a password reset numerous times but have not received an email. The site itself is up but there is no available functionality..
In the last 90 days, Wealthsimple had 6 incidents (2 major outages and 4 minor incidents) with a median duration of 4 hours 1 minute.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Wealthsimple outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
Some prepaid Mastercard transactions are currently being declined due to a technical delay. A fix...
|
Apr 01, 2026 at 11:12 PM UTC
|
about 1 hour |
|
Some clients are having trouble logging into their accounts. We're working on a fix.
Certains cl...
|
Apr 01, 2026 at 03:21 PM UTC
IsDown detected 7 minutes before official update
|
about 21 hours |
|
Account opening, closing, and agreement signing are experiencing intermittent issues, causing del...
|
Feb 13, 2026 at 10:05 PM UTC
|
3 days |
|
e-Transfers are currently unavailable. Our team is working to address the issue.
Les virements é...
|
Feb 01, 2026 at 10:04 AM UTC
|
about 2 hours |
|
Some trading venues in Canada are experiencing issues. Clients may see cancels pending or delays ...
|
Jan 29, 2026 at 04:56 PM UTC
|
about 6 hours |
|
Possible Outage Indicated by User Reports
|
Jan 26, 2026 at 05:49 PM UTC
Never acknowledged
|
31 minutes |
|
You may experience issues opening new accounts. Our team is working to address the issue.
L'ouve...
|
Jan 15, 2026 at 04:32 PM UTC
|
about 1 hour |
|
International transfers are currently unavailable. Our team is working to address the issue.
Les...
|
Jan 14, 2026 at 07:47 PM UTC
|
about 1 hour |
|
Crypto trading is currently unavailable.
Our team is prioritizing this and working on a solution...
|
Dec 15, 2025 at 02:45 PM UTC
|
about 2 hours |
|
We’re experiencing issues with opening new accounts. Our team is working on identifying the cause...
|
Dec 12, 2025 at 06:56 PM UTC
|
about 2 hours |
Check upcoming Wealthsimple maintenance windows. 1 scheduled maintenances may affect Wealthsimple status.
Scheduled for April 19, 2026 at 02:00 AM EDT · until 06:00 AM EDT
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Check if any Wealthsimple component is down. View the current status of 3 services and regions.
| Component | Status | Details |
|---|---|---|
| Wealthsimple Cash status | OK | View details |
| Wealthsimple Invest status | OK | View details |
| Wealthsimple Trade status | OK | View details |
Teams that track Wealthsimple status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
Wealthsimple is down. You can check Wealthsimple status and incident details on the top of the page. IsDown continuously monitors Wealthsimple official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Wealthsimple seems to be having problems. You can check Wealthsimple status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Wealthsimple might be slow as there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Wealthsimple official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Wealthsimple last outage was on April 01, 2026 with the title "Prepaid Mastercard Issues | Problèmes de carte Mastercard prépayée"
IsDown has tracked 248 Wealthsimple incidents since June 2021.
Check the Wealthsimple status at the top of this page. IsDown combines official status page data with user reports to show whether Wealthsimple is down for everyone or if the issue is on your end.
IsDown monitors 17 Wealthsimple components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Wealthsimple and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Wealthsimple is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Wealthsimple's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.