Outage in BlueJeans
Room System & PSTN Call failures
Resolved MajorIncident Report
We are currently investigating PSTN and Room System call connectivity issues for both H.323 & SIP dialling methods. Please use alternate way (Desktop or Mobile) to join your meetings.
Components affected
BlueJeans Dial-in Phone Number Access
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 01/03/2024 08:45PM
This incident has been resolved.
IDENTIFIED
almost 2 years ago - at 01/03/2024 07:50PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
almost 2 years ago - at 01/03/2024 05:23PM
Issue is being identified and the engineering team is continuing to investigate.
INVESTIGATING
almost 2 years ago - at 01/03/2024 03:02PM
We are continuing to investigate this issue.
INVESTIGATING
almost 2 years ago - at 01/03/2024 02:26PM
We are currently investigating PSTN and Room System call connectivity issues for both H.323 & SIP dialling methods. Please use alternate way (Desktop or Mobile) to join your meetings.
Latest BlueJeans outages
BJN Service Sunsetting - over 1 year ago
Degraded Audio Issues - almost 2 years ago
France PSTN numbers - about 2 years ago
Room System Joining Issues in EMEA region - about 2 years ago
Room System Joining Issues from APAC region - about 2 years ago
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