Outage in BlueVolt

Payment confirmation issue on checkout page

Resolved Minor
September 25, 2023 - Started over 1 year ago - Lasted 23 days
Official incident page

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Outage Details

We're currently investigating an issue affecting 'complete purchase' button on the checkout pages on some public universities. Transactions are going through but clicking the button does not redirect to the confirmation page as expected.
Components affected
BlueVolt Learner UI
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 10/18/2023 12:50PM

We've deployed a fix and this is now working as expected

IDENTIFIED over 1 year ago - at 10/17/2023 02:25PM

We've identified a fix and are deploying it this evening

INVESTIGATING over 1 year ago - at 09/25/2023 03:32PM

We're currently investigating an issue affecting 'complete purchase' button on the checkout pages on some public universities. Transactions are going through but clicking the button does not redirect to the confirmation page as expected.

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