Outage in Box
[Major] Customers may experience issues receiving email notifications
Resolved Major
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Outage Details
Components affected
Box Email NotificationsLatest Updates ( sorted recent to last )
Teams have completed remediating efforts and confirmed email notifications are now being sent out correctly. After further monitoring, this incident is now considered resolved. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
Our metrics are indicating some improvement and email notifications have begun to be processed.
Our team is currently investigating an issue with email notifications. Users may experience issues receiving email notifications regarding collaborations. We will provide additional information as it becomes available.
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