[Critical] Issues with Box Sign, Box Shield and metadata

After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.

We are seeing improvement in Box Sign, Box Shield and metadata services. We are continuing to monitor to ensure no further impact is observed

Box continues remediation efforts to restore full functionality to Box Sign, Box Shield and metadata services.

Users of this service may continue to experience errors or failures while remediation is in process.

We are investigating an ongoing issue affecting Box Sign. Users may experience issues or failures using Box Sign, Box Shield and metadata services. We will provide more information as soon as it is available.