Outage in Box
[Critical] Issue with Multiple Box Services
Resolved MajorIncident Report
Our team is investigating an issue with multiple Box Services. Users may see errors or slowness when attempting to access Box. We will provide additional information as it becomes available.
Components affected
Box Webhooks Box Collaboration Box Governance (Retention, Legal Holds) Box Content API Box Admin Console & Functionality Box Login/SSO Box Search Box Authentication (OAuth 2.0 / JWT) Box Uploads/Downloads Box Workflows and Automations Box Comments and Tasks Box Sharing (Shared Links) Box Content Preview Box Accessible Site (a.box.com) Box Search Box Preview Box Email Notifications Box Uploads/Downloads
The Status Page Aggregator Built for IT Teams
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Try IsDown risk-free
14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED
28 days ago - at 09/19/2025 12:12AM
After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
MONITORING
28 days ago - at 09/18/2025 10:59PM
We are continuing to monitor for any additional impact.
MONITORING
28 days ago - at 09/18/2025 09:55PM
Our team has taken steps to remediate this issue and is seeing improvement for multiple Box Services. We are continuing to monitor for any additional impact.
INVESTIGATING
28 days ago - at 09/18/2025 08:50PM
Our team is investigating an issue with multiple Box Services. Users may see errors or slowness when attempting to access Box. We will provide additional information as it becomes available.
Latest Box outages
[Critical] Issues with Box AI within Box Hubs - 23 days ago
[Major] Issues with Admin Console Reports - 28 days ago
[Major] Issues with API Calls - 28 days ago
[Critical] Issues with All Files Page, API calls, Logins and Box Notes - about 1 month ago
[Outage] Issues with Box Services - about 1 month ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
