Is Box Search Down? Check current status

Check if Box Search is down, official outages, user-reported issues, and outages map.

Current Box Search status

Box Search is working normally

Updated from Box official status page

Having problems with Box Search?

Box Search service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Box status data.

Recent Box Search Outages and Downtime History

IsDown has tracked 18 incidents for Box Search since started monitoring Box status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Sep 18, 2025
08:50 PM UTC
Major
Our team is investigating an issue with multiple Box Services. Users may see errors or slowness w...
about 3 hours
Sep 04, 2025
06:20 PM UTC
Major
We are investigating an ongoing issue affecting Box. Users may experience errors or long load tim...
about 2 hours
Oct 18, 2024
07:45 AM UTC
Major
Our team is investigating an issue with the Search feature. Some customers may have issues to get...
31 minutes
Oct 10, 2024
09:10 AM UTC
Major
Our team has identified an issue where customers may have noticed performance issues while loggin...
34 minutes
Jun 17, 2024
03:52 PM UTC
Major
Our team is investigating an issue with the Search feature. Users may see errors or slowness when...
about 12 hours
Jun 14, 2024
08:42 AM UTC
Major
Our team is investigating an issue with the Search feature. Users may see errors or slowness when...
about 1 hour
Jun 04, 2024
05:49 AM UTC
Major
We are investigating an ongoing issue affecting Search. Users may experience latency or failures ...
about 16 hours
Dec 15, 2023
02:38 PM UTC
Major
Our team is investigating an issue with Logins, Uploads, Downloads, All Files page, API calls. Us...
about 11 hours
Oct 10, 2023
09:47 PM UTC
Major
We are investigating an ongoing issue affecting Search functionality inclusive of Metadata templa...
about 4 hours
Oct 06, 2023
05:49 PM UTC
Major
We have experienced a full outage to all services but have issued a fix to the services and are c...
6 minutes
Sign up to check more outage history
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Search component in Box enables users to quickly find files and folders using keywords, metadata, or advanced search filters within their cloud storage environment.

Monitoring Box since April 2020

Search is part of Box. Check the Box's status.

Need help? Try here:
Support at official website.
Check their official status page.

2 incidents in 2025

Frequently Asked Questions

Is Box Search down today?

Box Search isn't down. You can check Box Search status and incident details on the top of the page. IsDown continuously monitors Box Search official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Box Search status?

Box Search is currently operational. You can check Box Search status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Box Search outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Box Search down today or just slow?

Currently there's no report of Box Search being slow. Check on the top of the page if there are any reported problems by other users.

How are Box Search outages detected?

IsDown monitors the Box Search official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Box Search having an outage right now?

Box Search last outage was on September 18, 2025 with the title "[Critical] Issue with Multiple Box Services"

How IsDown compares to DownDetector when monitoring Box?

IsDown and DownDetector help users determine if Box is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Box's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about Box status changes?

IsDown offers an easy way to monitor Box with maximum flexibility

Major Outages Notifications

IsDown monitors Search for major outages. A major outage is when Search experiences a critical issue that severely affects one or more services/regions. When Box marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Box status page for minor outages. A minor outage is when Search experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Box status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Box publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Box and all their 49 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Box and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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