Outage in Box

[Major] Issues with Search Feature

Resolved Major
October 18, 2024 - Started 2 months ago - Lasted 31 minutes
Official incident page

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Outage Details

Our team is investigating an issue with the Search feature. Some customers may have issues to get Search results on the WebApp or while running API calls. We will provide additional information as it becomes available.
Components affected
Box Search Box Search
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/18/2024 08:15AM

After further monitoring, this incident is now considered resolved. Search Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

INVESTIGATING 2 months ago - at 10/18/2024 07:45AM

Our team is investigating an issue with the Search feature. Some customers may have issues to get Search results on the WebApp or while running API calls. We will provide additional information as it becomes available.

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