Outage in Box
[Minor] Issue affecting Logins
Resolved MinorIncident Report
Summary AI Generated
Box experienced a login service incident where customers encountered errors or delays when attempting to log in to their accounts. The issue affected the Login/SSO component and lasted 44 minutes before being resolved. The team identified the root cause, implemented a fix, and monitored the service until full stability was restored.
Our team is investigating reports of issues affecting Logins. Some customers may be experiencing errors or delays when attempting to log in to their Box accounts.
We are working to identify the cause and will provide another update as soon as more information is available.
Components affected
Box Login/SSONeed to monitor Box outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 03/10/2026 01:14AM
This incident has been resolved.
MONITORING
1 day ago - at 03/10/2026 01:05AM
A fix has been implemented to address the issue, and we are observing recovery. Customers should now be seeing improvement when attempting to log in.
Our team will continue to monitor the service to ensure full stability is restored. We will provide another update once the incident is resolved or if the status changes.
IDENTIFIED
1 day ago - at 03/10/2026 12:34AM
We have identified the cause of the issue. Our team is now actively working on implementing a solution.
INVESTIGATING
1 day ago - at 03/10/2026 12:30AM
Our team is investigating reports of issues affecting Logins. Some customers may be experiencing errors or delays when attempting to log in to their Box accounts.
We are working to identify the cause and will provide another update as soon as more information is available.
Latest Box outages
[Major] Increased FTP 530 Captcha errors - 12 days ago
[Critical] Issue with Box API - 15 days ago
[Critical] Issues with Multiple Box Services - 15 days ago
Stop wasting hours on 'is it us or them?'
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
