Outage in Box
[Medium] Issues with Box Drive
Resolved MajorIncident Report
Summary AI Generated
Box Drive experienced login issues for 33 minutes, causing users to encounter errors or timeouts when attempting to authenticate. Users were able to access Box functionality through the web application as a workaround during the outage. The incident was resolved and Box Drive login functionality was fully restored.
Our team is investigating an issue with Logins for Box Drive. Users attempting to log in to Box Drive may see errors or timeouts. Users encountering this issue can log in to the Box Web Application as a temporary workaround. We will provide additional information as it becomes available.
Components affected
Box DriveTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/22/2026 09:18AM
After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
INVESTIGATING
4 days ago - at 05/22/2026 08:46AM
Our team is investigating an issue with Logins for Box Drive. Users attempting to log in to Box Drive may see errors or timeouts. Users encountering this issue can log in to the Box Web Application as a temporary workaround. We will provide additional information as it becomes available.
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