Outage in Box

[Major] Issues with multiple Box services

Resolved Major
April 23, 2024 - Started 8 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Our team is investigating an issue with multiple Box services. Users attempting to use these services may see errors or timeouts. We will provide additional information as it becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/23/2024 02:33AM

After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.

MONITORING 8 months ago - at 04/23/2024 01:57AM

We have resolved the issue impacting Box services. We are continuing to monitor to ensure no further impact is observed

IDENTIFIED 8 months ago - at 04/23/2024 01:36AM

We are continuing to work on a fix for this issue.

IDENTIFIED 8 months ago - at 04/23/2024 01:24AM

We are continuing to work on a fix for this issue.

IDENTIFIED 8 months ago - at 04/23/2024 01:15AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 8 months ago - at 04/23/2024 01:12AM

Our team is investigating an issue with multiple Box services. Users attempting to use these services may see errors or timeouts. We will provide additional information as it becomes available.

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