Outage in Brazen

BrazenLive Greenroom is not accessible to Presenters

Resolved Major
July 10, 2023 - Started 10 months ago - Lasted 1 day
Official incident page

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Outage Details

Our engineers have identified a technical issue causing the Greenroom in BrazenLive booths to not be accessible by Presenters. This is the feature that allows Presenters to use the A/V features in a Broadcast booth up to 60 minutes before the event starts. *Please note that the ability to use broadcast features during a live event are still working as expected. We are are working to deploy a fix, and will provide another update once a fix is deployed.
Components affected
Brazen Virtual Events Platform
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/11/2023 08:51PM

Our engineers have deployed a fix regarding the issue causing the Greenroom in BrazenLive booths to not be accessible by Presenters. The issue now resolved.

IDENTIFIED 10 months ago - at 07/10/2023 06:48PM

Our engineers have identified a technical issue causing the Greenroom in BrazenLive booths to not be accessible by Presenters. This is the feature that allows Presenters to use the A/V features in a Broadcast booth up to 60 minutes before the event starts.
*Please note that the ability to use broadcast features during a live event are still working as expected.

We are are working to deploy a fix, and will provide another update once a fix is deployed.

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