Outage in British Columbia Institute of Technology
Error viewing Microsoft documents in SharePoint
Resolved Minor
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Outage Details
Components affected
British Columbia Institute of Technology ShareSpaceLatest Updates ( sorted recent to last )
The issue of accessing Microsoft documents (word, excel, powerpoint etc) from SharePoint has been resolved. Clients will continue to need to be either present on campus on BCIT network or connected via VPN to reach the site successfully.
This issue is still under investigation until further notice. Please note: Clients will need to be either on campus or connected via VPN to reach the site successfully.
This issue is still under investigation until further notice. Please note: Clients will need to be either present on campus on BCIT network or connected via VPN to reach the site successfully.
It appears that users are unable to open Microsoft documents (word, excel, powerpoint etc) from SharePoint. A workaround of downloading the document first and then opening it has been identified. IT Services are aware of the issue and are working towards a resolution.
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