Outage in British Columbia Institute of Technology

Power Outage — all online services impacted

Resolved Major
November 11, 2023 - Started 6 months ago - Lasted 2 days
Official incident page

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Outage Details

A wind storm has disabled power at the BCIT Burnaby Campus. We are working with BC Hydro to restore power as soon as possible. All online services including the network are offline until further notice.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/13/2023 05:03PM

The BCIT website and all ITS systems are now back online.

Unless students have already received communication from their instructor otherwise, classes, exams, and assignments will take place as scheduled for November 13.

IDENTIFIED 6 months ago - at 11/12/2023 08:55PM

Due to the November 11 power outage, the BCIT website and ITS systems continue to be offline. Students should work directly with their instructors on contingency planning for classes, assignments, and exams scheduled for November 12.

In the event students are not able to connect with their instructors for instruction related to assignments, classes, or exams scheduled for November 12 they will not be penalized.

IDENTIFIED 6 months ago - at 11/12/2023 05:06PM

As of 9:00am November 12th, specialty equipment required to fix the electrical distribution infrastructure damaged by the recent storm is still en route to BCIT. Once the equipment arrives, our electrical vendor and BCIT teams will work as quickly as possible to restore power to our data centre. Until then, all BCIT online services, including network and phone, will remain offline until further notice.

IDENTIFIED 6 months ago - at 11/12/2023 02:54AM

As of this evening, electrical crews are onsite working with BCIT staff to restore power distribution to the BCIT data centre. Until power is restored, all online services, including network, will remain offline until further notice. We will provide an update at 9:00am, November 12th.

IDENTIFIED 6 months ago - at 11/11/2023 10:09PM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 months ago - at 11/11/2023 05:20PM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 months ago - at 11/11/2023 04:49PM

A wind storm has disabled power at the BCIT Burnaby Campus. We are working with BC Hydro to restore power as soon as possible. All online services including the network are offline until further notice.

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