Outage in Cakemail

Our databases are unreachable

Resolved Major
January 10, 2023 - Started over 1 year ago - Lasted about 1 hour

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Outage Details

The team is working on the issue. Some of the services are back to normal but we haven’t fully recovered. We’ll keep you informed on the progress.
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 01/10/2023 10:59PM

The team is working on the issue. Some of the services are back to normal but we haven’t fully recovered. We’ll keep you informed on the progress.

INVESTIGATING over 1 year ago - at 01/10/2023 10:25PM

There is an issue with a router. Our databases are unreachable, so every service is affected (UI, API, Trackers, email generation, etc.). We’ll keep you informed as soon as we have a more precise ETA.

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