Outage in Callbell

Issue with outbound messages on WhatsApp Business API

Resolved Minor
February 01, 2024 - Started 3 months ago - Lasted about 3 hours

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Outage Details

Some applications are experiencing issues with sending WhatsApp Business templates. We are currently investigating on the root cause. We'll post updates shortly.
Components affected
Callbell WhatsApp Integration
Latest Updates ( sorted recent to last )
INVESTIGATING 3 months ago - at 02/01/2024 12:34PM

Some applications are experiencing issues with sending WhatsApp Business templates. We are currently investigating on the root cause. We'll post updates shortly.

IDENTIFIED 3 months ago - at 02/01/2024 04:05PM

The issue was identified. The team pushed a fix, we'll monitor the resolution in the upcoming hours.

MONITORING 3 months ago - at 02/01/2024 04:10PM

Templates are being delivered correctly. We'll keep monitoring the results in the upcoming hours.

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