Incident Report
We are aware that some tutor balances are displaying incorrect. We are working to correct this display issue. Actual balances are not affected.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 08/18/2023 12:15AM
We've fixed the display issue with tutor balances. Your balance displayed is now correct.
For tutors that were affected, you may see a "failed" payment on your payment history. This payment can be ignored - it was not initiated and did not affect your balance.
We apologize for any confusion this caused.
IDENTIFIED
about 2 years ago - at 08/17/2023 09:39PM
We are aware that some tutor balances are displaying incorrect. We are working to correct this display issue. Actual balances are not affected.
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