Outage in Cambly

Incorrect Tutor Balances

Resolved Minor
August 17, 2023 - Started 4 months ago - Lasted about 3 hours
Official incident page

IsDown continuously monitors the Cambly status page and multiple sources to provide up-to-date information. Check back with us for the latest Cambly uptime status.

Outage Details

We are aware that some tutor balances are displaying incorrect. We are working to correct this display issue. Actual balances are not affected.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/18/2023 12:15AM

We've fixed the display issue with tutor balances. Your balance displayed is now correct.

For tutors that were affected, you may see a "failed" payment on your payment history. This payment can be ignored - it was not initiated and did not affect your balance.

We apologize for any confusion this caused.

IDENTIFIED 4 months ago - at 08/17/2023 09:39PM

We are aware that some tutor balances are displaying incorrect. We are working to correct this display issue. Actual balances are not affected.

Latest Cambly outages

Elevated data access errors - about 1 month ago
Outage - about 1 month ago
Cambly.com Outage - about 2 months ago
Degraded Performance - 2 months ago

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