Outage in Carrot

Legacy custom domain settings

Resolved Minor
January 22, 2023 - Started over 2 years ago - Lasted 25 days
Official incident page

Need to monitor Carrot outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Carrot, and never miss an outage again.
Start Free Trial

Outage Details

There's a small portion of sites launched before 2019 having trouble being reached by Verizon devices. If this is you, please double-check your site settings are up to date with a CNAME to “carrot.com” (and not to “oncarrot.com”) https://help.carrot.com/tutorial/using-a-custom-domain-name/
Components affected
Carrot Member Websites
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/16/2023 07:04PM

This incident has been resolved.

INVESTIGATING over 2 years ago - at 01/25/2023 10:02PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 01/22/2023 06:34PM

There's a small portion of sites launched before 2019 having trouble being reached by Verizon devices. If this is you, please double-check your site settings are up to date with a CNAME to “carrot.com” (and not to “oncarrot.com”)

https://help.carrot.com/tutorial/using-a-custom-domain-name/

Latest Carrot outages

Network timeouts - about 2 months ago
User account admin outage - about 1 year ago
Text message issues - almost 2 years ago
Networking latency - almost 2 years ago
Networking latency - almost 2 years ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook