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We have identified the root cause and deployed a workaround. We plan to release a fix next week.
The failover is complete. We are continuing to monitor for any issues.
We are performing an infrastructure failover as part of our monitoring and investigation. We anticipate minimal to no impact on services. Further updates will be provided as soon as more information becomes available.
The portal is back up. We are investigating the issue to determine the root cause and will continue to monitor it closely.
As we continue to troubleshoot the issue, we are temporarily removing the access to Catchpoint portal.
The tests, alerts and API will be working as expected.
We are continuing to investigate the slowness issue with some of the legacy/symphony pages of the Catchpoint portal.
We are investigating a slowness issue with some of the pages in Catchpoint's legacy UI right now.
We recommend switching to Symphony UI to work around the issue. We’ll post more updates here as they become available.
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