Is CCLI Down?

CCLI status is a minor outage

The Legacy SongSelect API will have partial outages until.... See details
Outage started 4 days ago
 
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Latest CCLI Official Outages

We continuously monitor the official CCLI status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last CCLI outages.

1 Outages in the last 7 days
3 Outages in the last 30 days
4 Days since last incident

Minor · started 4 days ago

The Legacy SongSelect API will have partial outages until a fix is deployed around Tuesday, Mar 28.

We have deployed a fix to the legacy SongSelect API. This appears to have resolved the partial outages that have occurred over the past week. We will be closely monitoring. This fix was extensive and we have worked diligently to minimize the chances of impacting partner software. For partners, if you believe this is causing a breaking change in your software, please email details to [email protected] Once again, this only affects our legacy SongSelect API which is being retired soon, and customers can always go directly to SongSelect to download CCLI resources until partner software fully supports our new API.

Minor Resolved · 10 days ago · lasted 1 day

Legacy SongSelect API searching is not working

This is a stubborn issue, and we are continuing to work on a fix for this incident. Again, this only impacts the legacy SongSelect API so if you are on our newer API you are not affected by this outage. We are hoping to have a temporary fix in place by end-of-day today so it will be up and working.

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Minor Resolved · 14 days ago · lasted 7 minutes

Some of our solutions have intermittent outage due to our cloud service being in the midst of an outage incident

Some of our systems are intermittently returning errors. Our cloud service, Microsoft Azure, is reporting that they have identified an issue and are working on a hotfix to resolve it.

Minor Resolved · about 1 month ago · lasted 8 minutes

Usage Reporting API call is returning an error.

We implemented a fix and are currently monitoring the result.

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Minor Resolved · about 2 months ago · lasted 39 minutes

Automatic alerts have notified us of some errors on api.ccli.com.

We implemented a fix and currently monitoring the result.

Minor Resolved · about 2 months ago · lasted 40 minutes

SongSelect search is failing for some users

We implemented a fix and currently monitoring the result.

Minor Resolved · 4 months ago · lasted 40 minutes

The Legacy SongSelect API is slow or unresponsive (the new API is not affected).

We implemented a fix and currently monitoring the result.

CCLI problems reported by users

User-reported problems for CCLI in the last 12 hours. It's a collection of user reports from different sources.

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Frequently Asked Questions

Is CCLI down right now? What is CCLI current status?
CCLI seems to be having an outage. Check more details on the top of the page.
Was CCLI down today?
CCLI seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 0 outages.
I'm having issues with CCLI, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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