Outage in CCLI

Generating PDF sheet music is failing intermittently in SongSelect and Partner API

Resolved Minor

February 10, 2025 - Started about 1 month ago - Lasted 7 days

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Outage Details

We are currently investigating this incident.

Components affected

CCLI songselect.ccli.com

Latest Updates ( sorted recent to last )

INVESTIGATING about 1 month ago - at 02/10/2025 04:30AM

We are currently investigating this incident.

IDENTIFIED about 1 month ago - at 02/10/2025 07:11AM

We have identified the problem area and are working on a fix for this incident.

Latest CCLI outages

API is intermittently returning errors - almost 2 years ago

Legacy SS API is struggling with Sunday morning load - almost 2 years ago

The Legacy SongSelect API will have partial outages until a fix is deployed around Tuesday, Mar 28. - almost 2 years ago

Legacy SongSelect API searching is not working - almost 2 years ago

Some of our solutions have intermittent outage due to our cloud service being in the midst of an outage incident - almost 2 years ago

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