Outage in Change Healthcare

New Incident: Communications Complete is not performing as expected.

Resolved Minor
May 03, 2024 - Started 16 days ago - Lasted about 2 hours
Official incident page

Need to monitor Change Healthcare outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Change Healthcare, and never miss an outage again.
Start Free Trial

Outage Details

This message is intended for Communications Complete - Payers. Some customers are currently experiencing issues sending payment files. Optum is triaging the issue and will provide further updates as they are available. We apologies for the inconvenience this situation has cause you. REF# INC0056395
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 05/03/2024 06:55PM

We are eager to inform you that this issue is resolved.

IDENTIFIED 16 days ago - at 05/03/2024 04:31PM

This message is intended for Communications Complete - Payers.
Some customers are currently experiencing issues sending payment files. Optum is triaging the issue and will provide further updates as they are available. We apologies for the inconvenience this situation has cause you.

REF# INC0056395

Easily monitor Change Healthcare and all your third-party status pages

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3170 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime