Change Healthcare is having a major outage
Updated
There have been reports that Hosted Review Manager customers are experiencing slowness in the application. We are investigating the incident and will provide an update when more information is ava...
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Jennifer
I can't get to the login page for connect center.
M
when going to login in portal it is saying page can not be reached
CC
RPA website is not loading for the 2nd day in a row.
Michael
Every time I am about to finish an enrollment, it tells me that something caused it to become "out of sync" then I have to re-sync and start all over again.
Rebecca
site is down and blocking
JACKIE
NO CLAIMS ARE BEING SUBMITTED AND WE CAN'T CHECK ELIGIBILITY
Irina
I have I been blocked from using the site. Cloudflare Ray ID: 8834ce17c8a98ce2 •
Kristie
I work in a doctor's office and have 3 checks from February that I do not have access to the EOPs that go with them. I need to know whose accounts to apply these payments to.
Katee
The website won't even load. I get an error 16 access denied message.
Kayla
Cannot access website - website down
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IsDown has tracked 120 incidents since started monitoring Change Healthcare status in February 2024.
1 day ago · lasted 17 minutes
An issue is currently preventing users from accessing the InterQual Cloud Solutions production environment URL: https://prod.ds.interqual.com/. While this issue is being investigated, users can redirect to the alternate production environment URL... More details
2 days ago · lasted about 2 hours
Dear Valued Customer, We are aware of slowness in the Absolute AR website application and working with internal teams to resolve the issue. We will continue to post updates or resolution in a timely manner. Kind Regards, Absolute AR Team REF 17... More details
9 days ago · lasted about 1 hour
Dear Valued Customer, We are aware of sporadic issues within the Absolute AR website causing slowness. We are working with internal teams to resolve the issue. We will continue to give timely updates until the issue is resolved. Thank you, Ab... More details
We've tracked and collected 120 incidents since started monitoring Change Healthcare status
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Monitoring 153 Change Healthcare services and regions
21 incidents in 2025
Number of Incidents
10 issues
Last incident
2 days ago
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Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
Change Healthcare is down. You can check Change Healthcare status and incident details on the top of the page. IsDown continuously monitors Change Healthcare official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Change Healthcare seems to be having problems. You can check Change Healthcare status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Change Healthcare might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Change Healthcare official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Change Healthcare last outage was on April 23, 2025 with the title "New Incident: Clinical Decision Support – InterQual® Cloud Solutions"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Change Healthcare and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Change Healthcare with maximum flexibility
IsDown monitors Change Healthcare for major outages. A major outage is when Change Healthcare experiences a critical issue that severely affects one or more services/regions. When Change Healthcare marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Change Healthcare status page for minor outages. A minor outage is when Change Healthcare experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Change Healthcare status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Change Healthcare publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Change Healthcare and all their 153 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Change Healthcare and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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