Is Change Healthcare Down? Check current status

Check if Change Healthcare is down, official outages, user-reported issues, and outages map.

Current Change Healthcare status

Change Healthcare is having a minor outage

Updated from Change Healthcare official status page

Optum Rx Timeouts

started 3 days ago
The Processor Optum Rx is experiencing sporadic connectivity issues starting Monday Oct. 20, 2025. Optum Insight Rx Connect switch service may be impacted. Optum Rx is working on a resolution. Opt...
Check details & latest updates

Change Healthcare not working for you?

Change Healthcare service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Change Healthcare Outage Map

View Change Healthcare Reports Map

Track Change Healthcare on your status page

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Change Healthcare recent outages and downtime history

IsDown has tracked 152 incidents since started monitoring Change Healthcare status in February 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Change Healthcare outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 24, 2025
01:59 PM PDT
Major
Update Notice: CLINICAL EXCHANGE - Customer reporting that they were getting a service unavailable
We are aware of intermittent reports of users unable to access the Clinical Exchange portal. I...
31 minutes
Oct 20, 2025
10:58 AM PDT
Minor
Resolved Incident: Intermittent Performance Issues
Optum is currently experiencing intermittent performance issues due to an AWS service interruptio...
about 5 hours
Oct 20, 2025
10:21 AM PDT
Major
Update Notice: MEDICAL NETWORK REALTIME - Issues with Optum systems due to an AWS service interru...
We are currently experiencing intermittent performance issues with Optum systems due to an AWS se...
about 4 hours
Oct 20, 2025
08:32 AM PDT
Major
Update: MEDRX AZURE CHC : Optum Insight's Pharmacy Help Desk is facing intermittent phone issues ...
[10/20/2025] 11:30 AM EST Optum Insight's Pharmacy Support Help Desk is currently experiencing i...
about 5 hours
Oct 20, 2025
06:08 AM PDT
Major
Update: CLINICAL EXCHANGE : Some Rx users are encountering an error message in prescriptions.
[10/20/2025] 09:07 AM ET We are receiving reports indicating that some Rx users are encountering...
about 4 hours
Oct 16, 2025
09:14 AM PDT
Major
Update : MEDRX EDI CHC : Unable to process and deliver Electronic remits/Batch files.
10/16/2025 , 12:15 PM Optum Insight has identified an issue interrupting the processing of recen...
about 21 hours
Oct 10, 2025
12:02 PM PDT
Major
Update Notice- Commercial MedRx 837 EDI - Partially impacted
Optum Insight has identified an issue causing some 837s billed to Commercial MedRx to be delayed ...
about 5 hours
Oct 07, 2025
02:05 PM PDT
Major
Initial: DENTAL-NETWORK : Users cannot process the Dental claims
10/07/2025 : 05:02 PM ET We are aware of a potential issue occurring within DENTAL-NETWORK, unab...
about 1 hour
Sep 23, 2025
07:03 AM PDT
Major
Initial Notice- CLINICAL EXCHANGE - Access issues
There is an issue impacting One Healthcare ID. This is impacting access to both Clinical Exchang...
13 minutes
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Looking to track Change Healthcare outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Change Healthcare status

See what users are saying about Change Healthcare issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Stop saying this website is working. It will not even load do whatever you do and say it’s broken..

    Clinical Network

  • the entirety of the my clinical exchange website will not even load.

    Clinical Network

  • Jennifer - I am not able to confirm patient eligibility through Connect Center for BCBS of MA..

    ConnectCenter

  • Elsie - Can't login, page goes blank.

    ConnectCenter

  • Rachael - Connect center does not load.

    ConnectCenter

  • Gary - The system at the DMC is off line. What is the update??.

  • Sheila - Incidents reported and call to Change Healthcare resulted in them reporting that their network is down. Unable to process prescriptions properly with correct cost and unable to reverse transactions properly..

  • Jennifer - I can't get to the login page for connect center..

  • M - when going to login in portal it is saying page can not be reached.

    Revenue Performance Advisor

  • CC - RPA website is not loading for the 2nd day in a row. .

  • Michael - Every time I am about to finish an enrollment, it tells me that something caused it to become "out of sync" then I have to re-sync and start all over again. .

    ConnectCenter

  • Rebecca - site is down and blocking.

    Payer Enrollment Services

  • JACKIE - NO CLAIMS ARE BEING SUBMITTED AND WE CAN'T CHECK ELIGIBILITY.

  • Irina - I have I been blocked from using the site. Cloudflare Ray ID: 8834ce17c8a98ce2 • .

    National Payments Connector

  • Kristie - I work in a doctor's office and have 3 checks from February that I do not have access to the EOPs that go with them. I need to know whose accounts to apply these payments to..

    National Payments Connector

  • Katee - The website won't even load. I get an error 16 access denied message..

    ConnectCenter

  • Kayla - Cannot access website - website down .

    National Payments Connector

Change Healthcare scheduled maintenances

IsDown aggregates scheduled maintenances for Change Healthcare. Currently, there are 1 more maintenances scheduled.

  • Oct 29 2025
    Medicare MedRx: CGM Refill Too Soon Response

    Scheduled for October 29, 2025 at 09:00 PM PDT · until 09:05 PM PDT

    This message is intended for Medicare MedRx customers billing CGMs. In January 2024, CMS published guidelines to begin allowing 3 units of service of the CGM supply allowance for a 90-day supply. Because CGM supply allowance codes are adjudicated...

Change Healthcare components or services current status

Component Status Details
Pharmacy Solutions status MINOR View details
Change Healthcare Enterprise status OK View details
Clinical Decision Support status OK View details
Clinical Network status OK View details
Cost Transparency status OK View details
Customer Portals status OK View details
Dental Network status OK View details
Eligibility & Enrollment status OK View details
Medical Network status OK View details
Medical Network APIs status OK View details
Medical Record Retrieval & Clinical Review status OK View details
Member Engagement & Experience status OK View details
Patient Engagement & Experience status OK View details
Payer Communications and Payment Services status OK View details
Pharmacy Benefits & TPA status OK View details
Provider Communications and Payment Services status OK View details
Provider Network Optimization status OK View details
Revenue Cycle Management status OK View details
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Healthcare technology platform providing clinical decision support, patient education, and care coordination tools to enhance medical outcomes and operational efficiency.

Monitoring Change Healthcare since February 2024

Tracking 153 Change Healthcare services and regions

Need help? Try here:
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Check their status page.

53 incidents in 2025

How to monitor the status of Change Healthcare and all your dependencies?

IsDown is a status page aggregator that monitors if Change Healthcare and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Change Healthcare, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Change Healthcare?

IsDown monitors Change Healthcare health in almost real-time

Every few minutes we go to the status page of Change Healthcare (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Change Healthcare's 153 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Change Healthcare, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Change Healthcare and other services.

What you get when monitoring Change Healthcare with IsDown

Track Change Healthcare incidents and downtimes by severity

IsDown checks Change Healthcare official status page for major/minor outages or downtimes. A major outage is when Change Healthcare experiences a critical issue that severely affects one or more services/regions. A minor incident is when Change Healthcare experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Change Healthcare outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Change Healthcare

Change Healthcare and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Change Healthcare outages and downtimes

IsDown collects all information from the outages published in Change Healthcare status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Change Healthcare maintenance events

Change Healthcare publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Change Healthcare outages that impact your business

IsDown monitors Change Healthcare and all their 153 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Change Healthcare but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Change Healthcare and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free

Get notified imediatelly when there's an issue with Change Healthcare or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Change Healthcare and other services.

Start Monitoring for Free

Send outage information from Change Healthcare and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Change Healthcare and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free

Share Change Healthcare status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Change Healthcare down?'

Start Monitoring for Free

Change Healthcare Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Change Healthcare outages, IsDown monitors Change Healthcare's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Change Healthcare status page monitoring with real-time incident details.
Monitor 4,522+ services including Change Healthcare in a single dashboard.
Instant Change Healthcare outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Change Healthcare official status and user-reported issues.
Maintenance feed for Change Healthcare
Granular alerts filtering by Change Healthcare components and regions.
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Frequently Asked Questions

Is Change Healthcare down today?

Change Healthcare is down. You can check Change Healthcare status and incident details on the top of the page. IsDown continuously monitors Change Healthcare official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Change Healthcare status?

Change Healthcare seems to be having problems. You can check Change Healthcare status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Change Healthcare outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Change Healthcare down today or just slow?

Yes, Change Healthcare might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Change Healthcare outages detected?

IsDown monitors the Change Healthcare official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Change Healthcare having an outage right now?

Change Healthcare last outage was on October 24, 2025 with the title "Update Notice: CLINICAL EXCHANGE - Customer reporting that they were getting a service unavailable"

How to check if Change Healthcare is down?

Why use IsDown to monitor Change Healthcare instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Change Healthcare and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Change Healthcare?

IsDown and DownDetector help users determine if Change Healthcare is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Change Healthcare's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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