Check if Change Healthcare is down, official outages, user-reported issues, and outages map.
Change Healthcare is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
See what users are saying about Change Healthcare issues that impacted them and how they are affected by the outage.
Emily - Cannot log into Interqual.
The switch intermediary is down, no claims are going through in our pharmacy.
Stop saying this website is working. It will not even load do whatever you do and say it’s broken..
the entirety of the my clinical exchange website will not even load.
Jennifer - I am not able to confirm patient eligibility through Connect Center for BCBS of MA..
Elsie - Can't login, page goes blank.
Rachael - Connect center does not load.
Gary - The system at the DMC is off line. What is the update??.
Sheila - Incidents reported and call to Change Healthcare resulted in them reporting that their network is down. Unable to process prescriptions properly with correct cost and unable to reverse transactions properly..
Jennifer - I can't get to the login page for connect center..
M - when going to login in portal it is saying page can not be reached.
CC - RPA website is not loading for the 2nd day in a row. .
Michael - Every time I am about to finish an enrollment, it tells me that something caused it to become "out of sync" then I have to re-sync and start all over again. .
Rebecca - site is down and blocking.
JACKIE - NO CLAIMS ARE BEING SUBMITTED AND WE CAN'T CHECK ELIGIBILITY.
Irina - I have I been blocked from using the site. Cloudflare Ray ID: 8834ce17c8a98ce2 • .
Kristie - I work in a doctor's office and have 3 checks from February that I do not have access to the EOPs that go with them. I need to know whose accounts to apply these payments to..
Katee - The website won't even load. I get an error 16 access denied message..
Kayla - Cannot access website - website down .
In the last 90 days, Change Healthcare had 21 incidents (16 major outages and 5 minor incidents) with a median duration of 1 hour 44 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
IsDown has tracked 167 incidents since started monitoring Change Healthcare status in February 2024. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Change Healthcare outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
There has been an issue identified with our e-prescribing service where scripts are not getting t...
|
Dec 23, 2025 at 03:44 PM UTC
|
43 minutes |
|
Resolved Notice: MEDICAL NETWORK RELAY EXCHANGE - Service Disruption involving Enrollment Central...
We are aware of a service disruption that may temporarily impact your ability to process new enro...
|
Dec 18, 2025 at 11:30 PM UTC
|
about 2 hours |
|
Clinical Exchange is currently experiencing an issue that is impacting results processing. While ...
|
Dec 18, 2025 at 02:43 PM UTC
|
about 2 hours |
|
Optum Insight EngageCare users may have experienced recurring logouts from the application. Our t...
|
Dec 05, 2025 at 03:06 PM UTC
|
about 2 hours |
|
We are aware of an issue involving Medical Network Real time and RCM ASSURANCE . Our teams are cu...
|
Dec 05, 2025 at 10:47 AM UTC
|
6 minutes |
|
MedRx Optum Insight is currently encountering claim processing issues specifically related to pha...
|
Nov 28, 2025 at 03:49 PM UTC
|
about 2 hours |
|
We’re experiencing an issue with one of our partners that may temporarily affect adding new enrol...
|
Nov 25, 2025 at 05:03 PM UTC
|
about 1 hour |
|
11/18/2025 (08:45 AM)
Optum Insight is currently investigating an issue causing the MedRx websit...
|
Nov 18, 2025 at 01:47 PM UTC
|
8 minutes |
|
11/18/2025 (08:10 AM)
Assurance Reimbursement Management is experiencing an issue with intermit...
|
Nov 18, 2025 at 01:14 PM UTC
|
41 minutes |
|
We are aware of a service disruption affecting multiple Optum products. Our vendor, Cloudflare, ...
|
Nov 18, 2025 at 12:34 PM UTC
|
about 2 hours |
IsDown aggregates scheduled maintenances for Change Healthcare. Currently, there are 1 more maintenances scheduled.
Scheduled for January 31, 2026 at 05:00 AM UTC · until 07:00 AM UTC
Optum Insight will be performing a scheduled system upgrade on Friday, January 30, 2026, at 11:00 p.m. CST. As part of this upgrade, API connectivity will be temporarily unavailable. Please note: • Downtime Window: Approxima...
IsDown has maintained continuous monitoring of Change Healthcare, a Healthcare IT solution, since February 2024. Our database contains 167 documented incidents from the past 1 year, giving us deep insight into Change Healthcare's reliability patterns and typical resolution times. We parse Change Healthcare's official status page across all 153 components and 20 groups, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.
When Change Healthcare experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor Change Healthcare and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of Change Healthcare (and 5,420+ other services) for issues. We collect the status and outage information across all 153 Change Healthcare components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Change Healthcare and other services, focusing only on those affecting your business.
IsDown checks Change Healthcare official status page for major/minor outages or downtimes. A major outage is when Change Healthcare experiences a critical issue that severely affects one or more services/regions. A minor incident is when Change Healthcare experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Change Healthcare outage, we send you an alert and update your dashboard and status page.
Change Healthcare and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Change Healthcare status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Change Healthcare publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Change Healthcare and all their 153 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Change Healthcare but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
Start Monitoring for Free
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Change Healthcare and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Change Healthcare and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for Free
Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Change Healthcare down?'
Start Monitoring for Free
Need similar to Downdetector Change Healthcare alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Change Healthcare outages, IsDown monitors Change Healthcare's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Change Healthcare status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including Change Healthcare in a single dashboard. | ||
| Instant Change Healthcare outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Change Healthcare official status and user-reported issues. | ||
| Maintenance feed for Change Healthcare | ||
| Granular alerts filtering by Change Healthcare components and regions. |
14-day free trial • No credit card required
Change Healthcare isn't down. You can check Change Healthcare status and incident details on the top of the page. IsDown continuously monitors Change Healthcare official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Change Healthcare is currently operational. You can check Change Healthcare status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Change Healthcare being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Change Healthcare official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Change Healthcare last outage was on December 23, 2025 with the title "Initial Notice: ERX-NETWORK (CHC) - Electronic Prescriptions are failing to/from pharmacies"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Change Healthcare and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Change Healthcare is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Change Healthcare's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
14-day free trial · No credit card required · No code required