Outage in ChannelAdvisor Page

Intermittent Walmart Connection Error

Resolved Minor
September 30, 2022 - Started 12 months ago - Lasted 5 days
Official incident page

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Outage Details

Walmart is currently experiencing an issue affecting ChannelAdvisor’s ability to send product data and import orders. As a result of this issue, you may see the following errors in your Walmart listing and settings views or when selecting "Check Access Level" for delegated access. Error from Walmart: "We could not connect with Walmart. Please try again later." We are working on a resolution as our highest priority. This alert will continue to be updated as we receive more information.
Components affected
ChannelAdvisor Page System ChannelAdvisor Page Sell: Marketplaces, First Party & Webstores
Latest Updates ( sorted recent to last )
INVESTIGATING 12 months ago - at 10/04/2022 08:16PM

This issue is still ongoing and is intermittently causing delays and/or connection errors in the following functions:
- Product data feeds
- Order imports

You may also receive intermittent “Invalid Credentials” errors on the Walmart settings page or in the “Check Access Level” account settings.

Our engineering team is working with Walmart to resolve this issue with high priority.

This alert will continue to be updated as we receive more information.

INVESTIGATING 12 months ago - at 10/04/2022 12:32PM

This issue is still ongoing as of today. Walmart is working to resolve this issue with high priority.

This alert will continue to be updated as we receive more information.

INVESTIGATING 12 months ago - at 10/03/2022 08:12PM

This issue is still ongoing as of today. Walmart is working to resolve this issue with high priority.

This alert will continue to be updated as we receive more information.

INVESTIGATING 12 months ago - at 09/30/2022 07:27PM

Walmart is currently experiencing an issue affecting ChannelAdvisor’s ability to send product data and import orders. As a result of this issue, you may see the following errors in your Walmart listing and settings views or when selecting "Check Access Level" for delegated access.

Error from Walmart: "We could not connect with Walmart. Please try again later."

We are working on a resolution as our highest priority.

This alert will continue to be updated as we receive more information.

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