Outage in Rithum

ChannelAdvisor Experiencing Connectivity Issues

Resolved Minor

March 28, 2023 - Started almost 3 years ago - Lasted 28 minutes
Official incident page

Incident Report

We are currently investigating connectivity issues with ChannelAdvisor. As a result, you may be unable to log in to the ChannelAdvisor platform or access certain features. We are working on a resolution as our highest priority. We apologize for the inconvenience. This alert will be updated as soon as more information is available.

Components affected

Rithum System

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 03/28/2023 10:04AM

This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.

MONITORING almost 3 years ago - at 03/28/2023 09:58AM

Our Engineering team has implemented a fix and we are monitoring the results. We are currently working through the backlog of queued requests.

INVESTIGATING almost 3 years ago - at 03/28/2023 09:43AM

We are currently investigating connectivity issues with ChannelAdvisor. As a result, you may be unable to log in to the ChannelAdvisor platform or access certain features. We are working on a resolution as our highest priority. We apologize for the inconvenience.

This alert will be updated as soon as more information is available.

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