Outage in ChartHop

API failures in all regions (US, Europe, and India)

Resolved Minor
March 02, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are seeing degraded performance on our API servers, leading to occasional errors seen in the User Interface. Engineering is investigating.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/02/2023 05:39PM

This incident has been resolved.

MONITORING about 2 years ago - at 03/02/2023 04:39PM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 03/02/2023 04:39PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 03/02/2023 04:14PM

Engineering has identified the root cause of the performance degradation and a fix is in process.

INVESTIGATING about 2 years ago - at 03/02/2023 04:10PM

We are seeing degraded performance on our API servers, leading to occasional errors seen in the User Interface. Engineering is investigating.

Latest ChartHop outages

Reports slow - about 1 year ago
Severe Performance Degradation - about 1 year ago
Degraded performance - about 1 year ago

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