Outage in Check Point Services

Increased failure rate for the US Infinity Portal

Resolved Minor
September 09, 2022 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Due to an AWS Systems Manager outage in the US, serving our configuration management system of the infinity portal, we are experiencing a partial service disruption and increased failure rate serving the Infinity Portal to the US clients. RSS of the AWS incident: https://health.aws.amazon.com/health/status
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 09/09/2022 05:48PM

A fix has been implemented to workaround the dependency with AWS System Manager. The portal seem to be back to normal. We are monitoring client reports to make sure.

IDENTIFIED almost 3 years ago - at 09/09/2022 04:56PM

The specific components affected by the AWS System Manager incident have been identified and we are applying a workaround to avoid being affected. Hoping to resolve in the next hour.

INVESTIGATING almost 3 years ago - at 09/09/2022 04:55PM

Due to an AWS Systems Manager outage in the US, serving our configuration management system of the infinity portal, we are experiencing a partial service disruption and increased failure rate serving the Infinity Portal to the US clients.
RSS of the AWS incident: https://health.aws.amazon.com/health/status

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