Outage in Chef

Hosted Chef Increased error rate

Resolved Minor

December 22, 2021 - Started over 2 years ago - Lasted 3 months
Official incident page

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Outage Details

We are seeing increased Error rates in Hosted Chef , this seems to be because of an on going AWS network issue in us-east-1 region. Our Engineers are working on this and we will keep you posted.

Latest Updates ( sorted recent to last )

MONITORING over 2 years ago - at 12/22/2021 11:06PM

The issue is fixed and both Hosted Chef Web console and Hosted Chef API are performing normally now.
We will continue to monitor for a while.

IDENTIFIED over 2 years ago - at 12/22/2021 03:27PM

We have identified our internal Search Service to be the problem and this is because of on-going AWS us-east-1 incident.
Our Engineers are working to restore the service with normal performance.

INVESTIGATING over 2 years ago - at 12/22/2021 01:39PM

We are seeing increased Error rates in Hosted Chef , this seems to be because of an on going AWS network issue in us-east-1 region.
Our Engineers are working on this and we will keep you posted.

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